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Buyer trying to force me to buy things for him not in the listing
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15-10-2020 2:44 PM
I sold an iPad as Opened - Never used. Ebay states that this doesnt have to include the original box and accessories. The ipad is indeed new but minus the box, and the box was never in the listing pictures or description. the buyer is now harassing me to send him £40 for boxes or claim item not as described
Please help!
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15-10-2020
3:47 PM
Do as @traceirelan0 has advised and ask them to open an ebay case, accept the return, and refund on return.
You will have to send a prepaid label within the case but you don't refund until it has been returned.
You can report the buyer then, for abuse of the MBG, sometimes ebay gives you your postage fee back, but you cannot guarantee this.
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