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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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EBAY CUSTOMER SERVICE PROBLEMS

I'LL TRY AND KEEP THIS SHORT, BUT I'VE NO CHANCE.IN UK LAW A BUYER'S CONTRACT IS WITH THE SELLER, NOT THE DELIVERY COMPANY.EVRI DRIVERS ARE PAID PER DROP, IT'S OF NO CONSEQUENCE TO THEM IF THEY GIVE IT TO YOU PERSONALLY OR LEAVE IT ON THE DOORSTEP FO...

Defrauded by a buyer

Late last year I sold an item on Ebay. The person complained about the item and demanded a refund claiming it was not as described; he also gave me negative feedback. He was refunded but did not return the items. Within a short time, items identical ...

Listing (upto 8 times)

Hi, just a small query hoping someone can clarify. After I have used my free listings I understand I will be charged 35p there after. However, I thought once re-listed the item would not need to be listed for another 8 weeks, (it states listing free ...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
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  • 6252 replies
  • 373 kudos

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

'Simple Delivery' failed, now a test case - worried

Private Seller here, I sold a gold sovereign for £590 on ebay and was forced to use "Simple Delivery" as you all know. Both ebay and RM tracking show it as delivered, RM say they left it in a safe place and uploaded a photo. Seller says package has g...

Updates to eBay’s Promoted Listings programme

I'd love to see how eBay can justify this changed to "promoted listings". (In an email received a few minutes ago.) In future, if anyone ever clicks on a promoted listing, the promoted fee will be charged, even if the actual buyer did not find it thr...

Anybody clarify this HMRC thought question ?

In a fever dream l wondered if, within a year with no sales, l sold a watch for £2000, thereby going over the money threshold, Ebay would notify HMRC , and HMRC could/would then request a self assessment form ?, even without selling another item for ...

AI Feedback

Another bad idea thought up by ebay’s lower or middle management to justify their existence “Order successfully completed, tracked and on time” It makes your profile and feedback profile look fake and manufactured

Resolved! Final fees too high

Hello AllI have just sold a low value Item on Ebay for £10.70. I received message from ebay advising me that a £6.09 payment was sent to your bank account. I have calculated that ebay deducted £4.61 from the final value fee. I have calculated this to...

User avatar by • Contributor
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  • 32 replies
  • 12 kudos

Simple Delivery - cough!!

So, I'm trying to sell on EBAY UK and this will be only sold in the UK, But my problem is the dimensions, 61x46x46cm, or oversized seems simple! nope! 20kg but still 61x46x46 what about larger items??? You have no option to specify a size why??? Yode...

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