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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

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Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Postage policy edit page broken by dialog popups

Is there a better bug report channel?I can't seem to get the postage policy page to work properly. Steps to reproduce:- open the page to edit a policy- select one of the dialog popup items (eg "Posts to", which opens a list of regions)- select any of...

Introducing automated positive feedback... April 2025

Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 294547 Views
  • 6110 replies
  • 359 kudos

Resolved! Global Shipping Program USA to UK - Not working US seems to have been taken away this morning

Hey all, This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching...

Condition of goods for sale

Why doesn't eBay have a detailed guide for sellers which protect the buyers agains poorly represented goods? For example, lets say you were buying a camera and it was described as "A1 mint condition". You would expect that camera to arrive unmarked a...

Verify bank account

I’ve recently sold an item and been asked to update my bank details on the eBay app and notified by email. I did so and nothing happened but the request was still there. Submitted a second time and still saying not verified/needs updating. Checked my...

Buyer refusing to close INR claim

Hello, This is an extract from my original post in Community. - " Buyer purchased on Sunday 18th May. I'd revised the listing so dispatch time had changed without me noticing from 5 working days to 2 working days. Although I did not have to post unti...

Below Standard Seller

I'm currently at below standard level as I sold so little at the time that 3 transaction defects pulled me under. My fault entirely, no excuses here. I'm trying to get my backside in gear and start back selling on Ebay after a 3 month absence. I can'...

Fee Changes have KILLED Private buying & Selling

As a buyer and seller on here for 22 years, I'd like to congratulate the people who came up with this buyer protection scam. Let me refresh you with the original announcement and I Quote: "At the end of 2024, we changed our fee structure, making it f...

User avatar by • Contributor
  • 4970 Views
  • 58 replies
  • 57 kudos

Parcel Potentially Stolen from Yodel Store to Door Service

I have yet to go to the store and investigate, however yesterday a buyer messaged me about an order I sent out to him a few days ago. On the Yodel tracking website it said the courier was at the the store to collect the parcel but it wasn't available...

User avatar by • Contributor
  • 104 Views
  • 3 replies
  • 0 kudos

Resolved! Got the dreaded letter from HMRC

Have received a letter from HMRC about online selling and money earned and they’ve asked me to contact them to disclose my earnings . The thing is my whole family use my EBay account , daughter sells her unwanted clothes , my son his toys , I sell my...

User avatar by • Contributor
  • 17639 Views
  • 132 replies
  • 2 kudos
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