It's time eBay took a step back and looked at the software with a hard eye. There are menus in every direction and the advice from the web does not match up with what is on the screen. In particular, the attempt to push everything to a cheap Royal Mail courier means carrying goods to the nearest Post Office, rather than having Royal Mail come and collect. It's clear that considerable effort has been put in, but the overall result is best described as a shambles. This needs to be simplified. I have been going round in circles trying to delete items which were wrong, but there is no 'delete' option easily available. This needs to be cut right down to what's actually needed, not what can be added in.
