Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Invoice in Seller Portal does not match order value paid by Buyer
When i try generate an invoice/packing document which includes the VAT breakdown, the customer states that the value does not match that of their sale. On closer inspection, the price they have paid includes a discount from a Coupon. How then does th...
Royal Mail refused parcel
I put an item for sale on item. It is 95cm long and 25.3kg. I selected a parcel weighing over 20kg when it asked for details. E bay did not ask for size. EBay selected Royal Mail. Royal Mail refused to take as too long. I contacted eBay and they told...
Collection time limit?
I've sold an item to someone who'll be travelling to the UK in about 6 weeks to collect it, which I'm happy with & they've done the buy it now and have the QR code, is there a time limit they have to collect within or is that fine as long as I'm happ...
Have EBAY had another 'listening' session yet or have they still got their fingers in their ears?
I'm still not listing due the the ridiculously titled SD and my mate who is still listing, has sold next to nothing , which is totally not like him!
Royal Mail tracking problems?
So far two customers have reported that their parcels are showing as delivered to them today by Royal Mail. The parcels were collected from me midday today. Wednesday or Thursday delivery would be reasonable expectation of delivery. (Tracked 48). Any...
Chairs
So I've recently started selling small pieces of furniture but I'm struggling to find an affordable way of packing and dispatching chairs etc. Anyone got any tips?
De-listing an item
How do I de-list an item. It's been relisted three times after very little interest each time.
AGE RELATE VERIFICATION POSTAGE
Trying to sell Victorian silver mother of pearl pen knives had a sale £115 then e bay took listing off because it said knives, said I must use the "age related verification postage" however the new postage system does not cater for this, spoke to an ...
Bladed items
Think Ebay are just annoying members now for the sake of it. Bearing in mind I don't list bladed items! I have just received an email from Ebay, posted part of it below:Since you’re listing bladed items on ebay, we’re writing to let you know about so...
Account suspension to Permanently Suspended in 9 minutes
I was invited to become a user on my employer's ebay account. I accepted the invite, set up password, 2FA, user profile. I didn't list, buy, nor sell anything.A couple of weeks later, I received an account suspension notice as it appears I had abused...
Resolved! The promoted listings scam
I've always suspected this but i thought i'd do a check and seems to be what i'd feared. Decided to put a couple of items up for sale. Both almost identical but with slight differences in images etc. Set them both to dynamic % of listing fees. And wh...
ebay simple delivery - delivered then lost
06:25 - Sat Jun 21Your parcel is at the delivery depot and we'll let you know when it's out for delivery 09:19 - Sat Jun 21Your parcel will be delivered to your chosen ParcelShop or locker today, and We'll let you know when it's ready to collect 10:3...
active list
Morning everyone I already wrote here last week about something wrong with my active list not shows all in my shop. I already talked costumer service and he said will report the team who take care of this but still nothing happened.So at the moment I...
Sellers with different accounts
Hi I buy car parts for my old car as i like to try and fix things on my car. I contacted a seller to purchase some items and agreed a price. He then added charges on there (and said it's ebay charges)! After, I queried it he just canceled the listing...
Text message with passcode on login no longer gets to mobile phone.
The text message on login with passcode has stopped functioning. Have to get the passcode via email instead. I haven't changed the cellphone number. Something is broken in the software. ebay appears to be sabotaging itself and us on a regular basis. ...
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