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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team • Community Team
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  • 2 kudos

Buyers in countries to which I don't post

Why do Ebay show buyers listings that they cannot buy? My buyer requirements activity log has regular entries from overseas buyers trying to buy in my UK only auctions. Often they try many times, do they not get a message about why they can't bid? To...

GSP, Buyer has wrong Contry

Hi guys, I've posted an item last night to the GSP centre in Lichfield as I have done many times before. However today I have recieved multipul messages from the buyer saying that the contry on their account is wrong and has asked if I can change it....

User avatar by • Contributor
  • 205 Views
  • 2 replies
  • 0 kudos

Royal Mail 2nd class Postage running late

So I just wanted to know if there is any hard and fast Ebay policy regarding delayed postage. I have an item that ebay required me to send by the 02/09, which was sent Royal Mail 2nd class Postage. It estaimated to be delivered by the 04-05th of Sept...

Resolved! Risk of no show for collection

Sold a trailer, the buyer paid promptly but I noticed at least 6 no show for collection in the buyers feedback. obviously I don't get the money from eBay unless there is a collection. any advice welcome please as the trailer storage is not local to m...

User avatar by • Contributor
  • 522 Views
  • 18 replies
  • 0 kudos

Fees

When is eBay die a sellers fee discount? I've got some products I want to sell but don't want to pay the fees

Royal Mail Home Collections

Just putting this out there so nobody with tight dispatch deadlines makes the same mistake that I have today. I booked a collection for a parcel last night through RM Click and Drop and got the usual collection - confirmation email. All good, the RM ...

Sending offers

One to watch for when using the "send offers" facility. You get to choose discount type (offer amount, percentage off or amount off). Up until now mine has always defaulted to offer amount. Today I did not notice it was selecting them apparantly rand...

Account switched from uk to usa

For some reason my account has switched from UK to USA although all my details are for UK including address etc is set for UK. I haven't changed it and I have gone through the account settings and is set for UK. I cant send anything out because it ne...

Outstanding selling fees

Today I have opened profile, made a listing/auction it was on for some minutes, there were no viewers nor bidders. I have immediately ended acution and I see that I will be charged for "outstanding selling fee" and I am being charged in next 3 days f...

late payout?

Anyone's payouts late arriving in banks today? I can't get through to ebay. Usually my payouts arrive 5-6am, still in progress at 8.30am. Wonder if it's site wide, or just me?

User avatar by • Visitor
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  • 13 replies
  • 1 kudos

No notifications...anyone else?

Is any one eperiencing a problem with notification alerts? I've sold stuff today, had messages, offers etc, but I am not getting any notifications. The little bell is plain (no red) and if I hover over it, it says "there are no new notifications". Ju...

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