Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Cannot send message through contact buyer to let him know about item.
I always send a message through to any buyer when they pay for a item thanking them and telling them when their item is posted off. When i click onto contact buyer its comes up but i cannot click on it anywhere to even write a message. I have never h...
Resolved! Why does eBay allow managed payments for collection only?
As above.. I'm selling some DJ turntables they are to large to ship. My advert clearly states cash on colllection only. Yesterday I get a buyer who puts in an offer, I declined but in the comments I stated that I accept his offer cash on collection. ...
Link to community forums even worse
So we all know that one of the reasons these useful forums are so little known is because ebay moved the link from the top to the bottom of the page, years ago. Now it's been 'improved' even more. The front page, no matter how far you scroll, adds ye...
'Collection only' Procedure
Hi, I am thinking about putting an item for sale on eBay for collection only. As this will be the first time I'll have done this, could someone explain the steps involved, including payment options and how to confirm the person has collected the item...
Potentially silly question
There's an item(Xmas gift) I want to buy from a seller in the USA and ship to the UK, now it says I can pay for import fees etc up front or defer them and pay when I get the item. It costs more to defer and less to pay now which seems odd to me then ...
Finding an Ebay Lister
Hi I live in Somerset and I was wondering whether anyone has ever used a lister to list their items for sale. I have way too much to list but I don't have the time to do it. If so how does it work. Many thanks. Lorna
Listing not showing up in search
I just listed a lot 10 Antique Chinese woodblocks in auction, and another three similar listings only two lots are showing up in the search, and only two showing up in my shop. I cannot fathom why I have listed and paid for the listings any help if t...
Buyer Won't Collect
Hi first time posting here. Ive sold a tv, buyer has paid so I left him positive feedback. However after saying he was picking it up from my home, collection only, ive not heard from him. Ive messaged a few times but nothing comes back. If I cancel t...
Resolved! Negative Feedback
Ok, so, an item listed in Media > Music > Records with LP in the title, pictures of a record, the words LP and record mentioned at least half a dozen times in the description and item specifics... What does the buyer do....? Beggars belief....and yes...
Chargeback under eBay's new system
I may have answered my own questions ,but nevertheless here goes. After the 16th Oct if I buy an item off eBay using some of the accumulated funds in my account then should I have a problem with my purchase am I correct in thinking that I will not be...
AI howlers... feel free to add
For a pair of jeans: The slimming design ensures a sleek silhouette, while the 29-inch inside leg provides a comfortable fit for women with a UK shoe size of 18
Why the heck did eBay move a vase to BOXES?
This Artificial Intelligence nonsense is a car crash and I am sick of it. You type something and eBay changes it to something else and now this: miscategorising items. I would not have chosen Boxes for a vase even if drunk.
Resolved! Non payment
Any advice? I listed an item it sold and the buyer didn't pay or respond to any of my messages. I relisted the item and the same person bid. I sent a message asking if they were going to pay this time if they won... No response!!!They won the item an...
Open cases 100% do affect sales.
Ok so I know this has been a question raised many times on the community boards. But I have now come to believe 100% without any doubt that open cases DO AFFECT SALES. I started to wonder has I had not made a sale for nearly a week,not even an offer ...
Adding postage compensation for sale value
Hi I’m currently selling a limited edition collectible in at what will be a significant increase in price to what I paid. I’d like to send it to the winner with some assurance that they receive it, and if not the value of the item is covered, not jus...
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