Seller Central

'Collection only' Procedure

Hi, I am thinking about putting an item for sale on eBay for collection only. As this will be the first time I'll have done this, could someone explain the steps involved, including payment options and how to confirm the person has collected the item...

Potentially silly question

There's an item(Xmas gift) I want to buy from a seller in the USA and ship to the UK, now it says I can pay for import fees etc up front or defer them and pay when I get the item. It costs more to defer and less to pay now which seems odd to me then ...

Finding an Ebay Lister

Hi I live in Somerset and I was wondering whether anyone has ever used a lister to list their items for sale. I have way too much to list but I don't have the time to do it. If so how does it work. Many thanks. Lorna

Listing not showing up in search

I just listed a lot 10 Antique Chinese woodblocks in auction, and another three similar listings only two lots are showing up in the search, and only two showing up in my shop. I cannot fathom why I have listed and paid for the listings any help if t...

Buyer Won't Collect

Hi first time posting here. Ive sold a tv, buyer has paid so I left him positive feedback. However after saying he was picking it up from my home, collection only, ive not heard from him. Ive messaged a few times but nothing comes back. If I cancel t...

Resolved! Negative Feedback

Ok, so, an item listed in Media > Music > Records with LP in the title, pictures of a record, the words LP and record mentioned at least half a dozen times in the description and item specifics... What does the buyer do....? Beggars belief....and yes...

Chargeback under eBay's new system

I may have answered my own questions ,but nevertheless here goes. After the 16th Oct if I buy an item off eBay using some of the accumulated funds in my account then should I have a problem with my purchase am I correct in thinking that I will not be...

AI howlers... feel free to add

For a pair of jeans: The slimming design ensures a sleek silhouette, while the 29-inch inside leg provides a comfortable fit for women with a UK shoe size of 18

Why the heck did eBay move a vase to BOXES?

This Artificial Intelligence nonsense is a car crash and I am sick of it. You type something and eBay changes it to something else and now this: miscategorising items. I would not have chosen Boxes for a vase even if drunk.

Resolved! Non payment

Any advice? I listed an item it sold and the buyer didn't pay or respond to any of my messages. I relisted the item and the same person bid. I sent a message asking if they were going to pay this time if they won... No response!!!They won the item an...

Open cases 100% do affect sales.

Ok so I know this has been a question raised many times on the community boards. But I have now come to believe 100% without any doubt that open cases DO AFFECT SALES. I started to wonder has I had not made a sale for nearly a week,not even an offer ...

Adding postage compensation for sale value

Hi I’m currently selling a limited edition collectible in at what will be a significant increase in price to what I paid. I’d like to send it to the winner with some assurance that they receive it, and if not the value of the item is covered, not jus...

Not As Described Case, Buyer Says Item Is Missing From Box

I sold 2 action figures in a box to someone in Mexico. The parcel was delivered and the guy says one of the figures is missing and wants a partial refund and has opened a not as described claim. Obviously someone has opened the box and removed one of...

Click and collect

Hi all, I'm trying to work out if there's an easy way to add click and collect to all of my eBay items. I have a few that already have that option for buyers, but can't see how I manged to enable it when creating the listing?I watched a video online ...