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UK Seller News: April 2025

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Resolved! Negative feedback received from a dishonest buyer

I sold a brand new mini jewellery box on eBay, I video record all packaging and item to try to prevent issues, the buyer received it and messaged me saying I had misdescribed it as it was small, I explained to him that I didn't misdescribe it as it s...

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Resolved! International buyer

Hi All,just sold an item at £20:00 and the buyer has messaged me in Italian requesting a reduction in shipping costs. I was not expecting an international sale and I cannot see the shipping costs as the listing had a price for UK postage. A couple of...

canadian post

if anyone has any items going or will be going to canada there is a strike from yesterday just in time for black friday and christmas

Selling Sealed CD's

Hi there, I have a CD collection of new and sealed CDs that could potentially sell for a decent sum. They are all 'special edition' versions and all factory sealed. It's a complete back catalogue of an single artist. I plan to list them as a full col...

International Royal Mail Click and Drop question

To be clear this is a purchase from Royal Mail website, not an integrated purchase through the Ebay UK website I usually purchase over the PO counter, my understanding is when they process my handed over parcel they click an Ebay button which advises...

Import Charges on purchase below £135

I just bought a car part from Japan, The Original price was £136.24 but EBay had a 20% Black Friday discount so the price was £108.99 total including shipping but now I’ve got a £41.54 customs charge to pay as the courier says it was over £135, is th...

In defense of Evri

There are many on these boards who condemn Evri for poor performance. I am not going to say that they are perfect but they do seem to have got their act together these days.I use Evri for all my small parcels (standard tracked service) bought thro' m...

review a defect

does any one at ebay actually look when you put in a request to review a defect, i had sold 4 items to the same buyer in the same box they were posted the day after the order, they were delivered 2 days later and i have proof of collection and delive...

Resolved! GPSR

Has anyone seen the new EU GPSR regulations that come in to force in December. I have just restarted sending to the EU after the VAT fiasco but these new regulations may mean I have to stop it again. Most of the items I sell are from the 80s and have...

Where do I stand on this

I sold an item on the 28th oct. Buyer opens case not received on 6th nov. I message her to say check the tracking. Delivery was attempted twice and was waiting for her at her local mail centre.16th nov. I want a refund immediately.Sorry but you will ...

Resolved! Selling items on behalf of a relative

Hi all, A relative, who I trust 100%, has asked me to sell a couple of watches that she no longer wants as she doesn't have a seller account and I have a well-established personal one. I want to help but thinking it over I am concerned about one aspe...

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