UK Seller News: April 2025
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Forum Posts
Problem with selling - new localization CZ
Hello,Can we ask for help?We are from the Czech Republic and until recently (November) it was possible to go to ebay.com, now it automatically redirects us to ebay.deUnfortunately, nothing works, you can't edit items, make lists, add new titles.We tr...
Resolved! Appealing a 'Closed without seller resolution'
TL;DR - why are 'Cases closed without seller resolution' not appearing on my seller dashboard so i can appeal them? A buyer claimed to have not received some items. (postage was combined for numerous items). The parcel was tracked. I have a photo of ...
ebay only giving me choice of parcel force
I dont want to use parcel force but ebay only gives me that option how do i choose dpd or fed ex etc
Royal Mail gets £10.5 million fine for poor performance
In the news this morning Royal Mail has been fined for not reaching its delivery targets - £10.5 million for achieving a 74% First Class doorstep delivery rate ( instead of 95% ). All well & good - now you know where your item is, it is in "the syste...
International postage
Hi, I have all my buyer requirements set to UK only. All other boxes are ticked to avoid sending overseas. But a couple of queries...if I wanted to allow international then I untick all those or the ones I'm prepared to send to....no problems but are...
Resolved! Combining postage on Best Offers
Hi,I am a private seller who, until recently, hasn’t sold on eBay in a long time.Previously I only did auction style sales so, if a buyer bought more than 1 item, I could send an invoice to combine postage. I have had Best Offers on 3 of my items fro...
Payments page won't load
I am trying to access the payments page but it just takes me to an advert for ebay loans, which I then click past, it then takes me back to the advert and the asks me to sign in again , over and over and never takes me to the payments page. frustrati...
eBay thinks my listing is an NFT so I can't put it live
I'm trying to sell a 1:200 scale diecast model, and I can't see anything in the content I've entered that might make it seem like an NFT! Any advice on what I might be missing here?
Late Delivery Rate
I'm wondering what eBay plan on doing about the late delivery rate. My late delivery rate was always around the 3% mark. Now within the last week this has shot up to 9.75%. I always use eBay labels for my orders whether it be Royal Mail, Yodel, Evri ...
Possible scam
Item number: 266882524657 - Order number: 21-12337-06867.I sold the above item on 21 - 11 - 2024 and the buyer paid immediately. Postage was free and it stated that it should be 2nd class, Signed for. Two days later, the buyer messaged to ask if it h...
historic sale
Hi,I'm trying to track down a sale I made a few years ago. It's a long shot, but I want to contact the buyer to see if I can buy an item back (long story). Is it possible to view older sales somewhere? I've tried the feedback route, but couldn't find...
eBay Failing to Add VAT to sales made to UK by non-UK Sellers
I have documented examples of eBay's systems failing to add VAT to goods sold by non-UK sellers to UK customers. This is a breach of the 1994 VAT Act provisions as amended in 2021 which obligates an online market place to charge and collect VAT on sa...
Resolved! Authenticity Guarantee - Hallmark Rejected
On Sunday I sold a 9ct gold double Albert watch chain. Sent it off to the authenticator, who today has rejected it on the grounds that, "The hallmark is different than the listing or not valid in the UK". I don't understand this because the listing p...
GPSR NEED HELP
Hi I have been selling on ebay for many years but I am really stressed with this GPSR. this is not good i get it it is good to have information safety etc but many people started this business years ago many of my manufacturers are from china and the...
When does a delivery become NOT a delivery?
So I have never had an issue with Royal Mail. However, an item due to be delivered today was indeed delivered ( sent signed for) ... checked RM website for details and the photo for proof of delivery is packages on the doorstep! With a " squiggle" in...
