Seller Central

Another con by ebay but a great chance for scammers!!!!!!

Waiting until an item is delivered is an open goal for scammers. All they have to do is to say it has not been delivered and you don’t get paid at all. Brilliant movie for scammers, they get the goods and ebay refund them, the seller meanwhile gets a...

Buyer Protection Fees - any seller referencing this in their current listings?

I've seen one listing where this was broken down & mentioned - the 4% +75p, but wondered what sellers thought of this. Also how is it displayed to bidders/buyers? If I list something for £10 (auction), when someone bids will it show the calculations ...

DSR - DIGITAL SALES REPORTING - HMRC /EBAY

Digital sales reporting can be found on your ebay pages in the search help bar...

Buyer unresponsive

I’m pretty new to eBay, usually just browse but I sold an iPhone and the buyer is unresponsive and hasn’t paid. its been 2 days and I know the guidelines say 4 but I’ve had a lot of interest and I feel like I’m missing out on a potential sale if I wa...

How long does payment processing normally take?

I have a couple of payments that are still being processed from 11 hours ago roughly. Why does it take so long to complete and become available to withdraw to my bank account?

Auto declined sale

I have had 2 offers declined on an item that people have bid on, one of which is above my asking price? Any idwas

Resolved! Seller issues

help.. why do I get emails like this from ebay?"Offering to buy or sell outside of eBay, including sharing direct contact information prior to an eBay purchase, is not allowed."even though I haven't made any contact outside of eBay... and I've also t...

I am a private seller being charged as a business seller how do I get this changed?

I am a retired private seller who is now being charged as a business seller, how do I get this changed? When I look on the eBay site it just sends me round in circles.

Buyer paid for an item and within ten minutes wants to cancel

I have sold an item today at the end of a ten day auction. The buyer paid and then almost immediately asked to cancel. Claims the item cant be delivered in time as they are leaving the UK tomorrow. I am reluctant to cancel as it doesn't sound true. I...

Free Webinar on 24 Jan: Insights from 42 Days of GPSR - Hosted by the UK Export Academy

We know that the new EU General Product Safety Regulation (GPSR) has been a hot topic amongst our business seller community that exports to Europe. On Friday 24 January, the UK Export Academy (an initiative from the UK Department for Business and Tra...

Resolved! Buyer Refuses to send an item back

A buyer is refusing to return an item where I, the seller, has paid for return postage. The current position is as follows: 1. Postage paid for and OCR code provided to buyer so that they could print the labels for free at their local Post Office. Tr...

Postage

Hi. I've made a mistake with postage charged for an item. The buyer has paid but when packing it up, I notice it's slightly larger than the maximum size I've charged for.What do I do?

Refunding buyer

I have accepted a return of item as the buyer described the item as not working. The machine arrived back with me and works perfectly fine and they have also used the descaler that comes with the kit. EBay are now insisting I refund the buyer. Once I...

Upcoming ‘Buyer Protection Fees’

I’m a member for 14 years - I have today complained fiercely to EBay with regards to 4% + 75p charge on each item purchased as we all know this is a Back Door way of recovering the Seller Fees which were scrapped recently - Buyers already have adequa...

Help I can’t find my eBay credit

Hi I sold items and got my eBay credit and got my credit and I cancels an item because I broke while packing it and now I’ve lost £330 and I don’t have it any more please help

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Another con by ebay but a great chance for scammers!!!!!!

Buyer Protection Fees - any seller referencing this in their current listings?

DSR - DIGITAL SALES REPORTING - HMRC /EBAY

Buyer unresponsive

How long does payment processing normally take?

Auto declined sale

Resolved! Seller issues

I am a private seller being charged as a business seller how do I get this changed?

Buyer paid for an item and within ten minutes wants to cancel

Free Webinar on 24 Jan: Insights from 42 Days of GPSR - Hosted by the UK Export Academy

Resolved! Buyer Refuses to send an item back

Postage

Refunding buyer

Upcoming ‘Buyer Protection Fees’

Help I can’t find my eBay credit

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