Seller Central

Unable to list genuine item because eBay has decided it thinks its counterfeit

We are trying to sell off some old stock from brands we no longer deal with and were attempting to list a box quantity of sample perfume vials from a brand called Acqua di Genova. These are all genuine items that we got directly from the manufacturer...

Sending Offers and Combined Postage

Hello I often send offers to watchers.I also have postage settings set so that the max postage that is charged for any number of items purchased is £3.85 Some buyers accept offers and receive combined postage, no issues. I just see an order as normal...

Collection code - warning.

Just a warning based on my personal experience. Buyer arranged to collect some insulation from my house. He cuts the item into pieces and loads them into his car. Unfortunately I forgot to take a note of his collection code. Realising this I messaged...

Fees

I've promoted my auction for 3%, when my product sells, will I have to pay only the 3% or also another 10%? Because I've been told you pay eBay 10% for every product sold

Who else here is planning to close all their listings before midnight on the 4th?

From February 5th it won't be worth it to sell on eBay because of buyer's fees being introduced so on the 4th before midnight I am planning to close all and any items I have up. Anyone else doing the same?If eBay want private sellers here they are do...

Global Shipping Saying Jewellery Item is a Restricted Item

Hi, I recently sent a gold ring set with opals, diamonds and a pearl to a US buyer via Ebay's global shipping. I have been informed that this transaction cannot be completed. This is what ebay wrote:'The item in question has been classified as restri...

Resolved! Sending items abroad - is GPS a requirement?

Is sending a parcel through GPS out of the UK compulsory?

Compliance Doc request continued after 3pm Marco

Which part of Europe can you see that is selling into Europe, I cant see it, ive had others check, they cant see it https://www.ebay.com/itm/256783047850 marco@ebay

eBay removed my listing despite 30 identical ones being still visible

Any body understand why I have been picked on ??

item has a bid on it but doesnt show in green

my items have bids on them but are not showing in green .

What does 'refm' mean when added to end of description in a listing

Global Shipping Programme

Hi allAfter a gap of 5 years Iam starting selling again.My items will be vintage or antique up to 4kg inweight. I want to offer worldwide shipping as I used to do.I used to use EVRI or Royal Mail (UK) and RM or others for international Iam not famili...

Resolved! Sent wrong item to buyer - high value

Hi there, Hoping for advice. I sent the wrong item to a buyer today by Special Delivery. The buyer purchased a laptop for approx £1000. I sent a different laptop with the value of approx £1500. I can imagine a headache here as the buyer is reluctant ...

Seller performance - in month manual adjustment

Hi All, To cut a long story short, my seller performance level went below standard by 0.05 %. I called ebay yesterday to appeal a defect, they have accepted my appeal and removed it. This means i am back to above standard. However, they have said to ...

Resolved! EBAY LIVE CHAT ISNT SHOWING

Please helpi am trying to live chat with an ebay employee and all i get is have us call you or Hard of hearing,visually impaired...which takes you to sending an email. I have had the option a few days ago but no matter the time of day I cannot get th...

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Unable to list genuine item because eBay has decided it thinks its counterfeit

Sending Offers and Combined Postage

Collection code - warning.

Fees

Who else here is planning to close all their listings before midnight on the 4th?

Global Shipping Saying Jewellery Item is a Restricted Item

Resolved! Sending items abroad - is GPS a requirement?

Compliance Doc request continued after 3pm Marco

eBay removed my listing despite 30 identical ones being still visible

item has a bid on it but doesnt show in green

What does 'refm' mean when added to end of description in a listing

Global Shipping Programme

Resolved! Sent wrong item to buyer - high value

Seller performance - in month manual adjustment

Resolved! EBAY LIVE CHAT ISNT SHOWING

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