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Update regarding “Urgent - VAT action” email

On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...

User avatar by Community Team Community Team
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Buyer bought my iPhone and returned empty box

Hello, I recently sold a fully working and boxed iPhone 15 Pro for the value of £560 to a 0 feedback buyer with an account creation date of no longer than one year, I've been selling for 10 years now with 100's of positive feedback reviews as a selle...

User avatar by Contributor
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No sales SEPTEMBER -OCTOBER 2024

Hello all.Starting this subject as currently I am getting about 1/2 sales per day. In July-August(literally when almost everyone is in holiday)I had many daily sales with an low inventory,roughly 50 -90 listings. I had decided In September to expand ...

Resolved! Difficulty with payout

Despite reading all the instructions and having nothing on hold, I cannot see how to get EBay to payout. I go to the payout page which only has my bank details- no withdrawal button to click to transfer funds to me. I've reached this page from the Se...

Return

Evening all, I had a return request today from a buyer who purchased two identical items 45 days ago from us. I have spoken to eBay today, and we do not have to accept the return as its well over our 30 day returns policy as clearly stated in the ite...

Resolved! Has GSP as an option been removed from Listings

Hi , wondering if anyone can confirm if GSP as option has been removed from listings . If i create a new listing i do not have an option to do the GSP switch or even if i go to an old listing where i have sold internationally again i do not have opti...

Item ?not received

I sold a Lego set (£150) and sent RM24 tracked. Buyer says he hasn't received, RM says it has been delivered and tracked, delivery photo shows outside of a building with some rubbish, no doorway or house number or anything, no parcel to be seen. Buye...

Resolved! Buyer has pulled out

A buyer has just won an auction ... there were several bidders in the final minutes They have immediately requested to cancel the order ... reason 'have found a better price!' I am inclined to decline to cancel the order but then I suppose they just ...

fairness

is it fair ....i know dealers who buy at the same places i do sell more than me and pay no fees when they sell on EBAY..................i am registered as business and pay over 15% .......how can i compete especially as my items are swamped by seller...

New (other) ?

Sorry if this has been asked before, but as a seller of mainly vinyl records and books, it would be really usefull to be able to select the option `NEW (OTHER)`. I have several old Vinyl albums that are still in the shrink wrap and are unopened and u...

Funds on hold

I have just sold a couple of items on eBay to be informed funds on hold as new seller. Even though I have been selling for ten plus years with over 500 sales and 100% positive feedback. Trouble is I don't have the money to pay for postage as I was se...

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