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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

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Private seller

I have recently sold an item (8.02.25) my buyer has thanked me for the item and is pleased with it. It was sent via Evri bought through ebay. On eBay it is still showing as only dispatched. The new arrangement between eBay and the couriers may includ...

Payment after delivery

Well ebay have done it again in conjunction with royal mail absolute farce items delivered with feedback but no tracking updates so funds on hold for possibly up to 14 days in ebay account I expect pointless contacting customer support or royal mail ...

User avatar by • Contributor
  • 119 Views
  • 1 replies
  • 1 kudos

Understanding postage costs

Hi - I’ve just sold an item and it’s says buyer paid £2.94 postage but I pay £5.46? Not sold anything for a while -can anyone help me understand why I’m paying the additional postage ? 

SALES HAVE DROPPED.......RAPIDLY!

I totally agree with other Members that sales (or lack of sales) have impacted Private Sellers recently. The cause of this is no doubt the new fees placed on Buyers, and now were expected to wait for our money!I don't know where this is all leading, ...

Resolved! Evri lost parcel and buyer still waiting..

Delivery estimated 12th Oct. Raised Enquiry 19th Oct. Gave 'Chat' description of item and valuation but can't get any further with them. Enquiry died 25th Oct. Now 4th Nov. 'Chat' told me to claim but there's nowhere to find a claims form and 'Chat' ...

User avatar by • Contributor
  • 15075 Views
  • 37 replies
  • 2 kudos

Resolved! Delivery confirmation

I may well be a bit dense but can anyone tell me unless the buyer sends you positive feedback how does EBay know something has been delivered so you can eventually receive payment

Sent items still showing awaiting delivery

Hi wondering if someone can help? My husband has sent several vinyl stickers over the past couple of weeks via 2nd class mail. All still show awaiting delivery. As they aren’t tracked I presume that’s why they still show awaiting delivery. Obviously ...

Simple Delivery Carrier Preferences Announced by eBay

As originally posted by @sml192 eBay have announced the ability for sellers to select or exclude carrier options for Simple Delivery: Following the launch of Simple Delivery, we’re excited to introduce the ability to select carrier preferences to giv...

Private sale cash on collection only

Is it still possible to list for cash on collection only or as an option? If a listing is set up like that and the buyer collects and pays cash who pays the buyer protection fee and how?

User avatar by • Engager
  • 434 Views
  • 14 replies
  • 0 kudos

Buyer not in for delivery also two re-delivery attempts and now not picking it up from collection po

Buyer is taking the p**s. Is there anyway of just cancelling it my end and getting it sent back by royal mail? It's been over a week since I posted the item he missed delivery Mon,Tues, and then collection Wed,Thurs,Fri. I messaged Wednesday asking w...

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