As above..
I'm selling some DJ turntables they are to large to ship. My advert clearly states cash on colllection only. Yesterday I get a buyer who puts in an offer, I declined but in the comments I stated that I accept his offer cash on collection. He then puts in another offer, I respond again stating I accept your previous, cash on collection please inbox me. He then proceeds to pays full price via eBay..
I then ask him when he'd like to collect and explain I will only accept cash on collection. He replies "let's leave it then" . So I've now lost all my watchers. And selling fee discount.
I messaged again to ask why, and he states that he wants buyer protection.. I reply stating that he is welcome to inspect and even test the items for as long as he requires before paying.
How do I stop people doing this? Is there a way to de select managed payments? And why exactly do eBay allow buyer protection on collection items? The buyers will be checking them before leaving, so how can they be not as described? 🙃
I'm reading that he could have driven down from Oxford, taken them, put in not as described and I'd be liable to arrange a return and refund. That's crazy. He could have a damaged item at home and just be wanting to get a mint replacement.
Where is the protection for the seller here? Rant over..
