Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Pre paid label shambles
I clicked on the thing to get a pre-paid label, which I won't use as I always post 1st Class door to door. The system then told me I have posted the item (I haven't) and I cannot see how to add first class postal tacking number when I do post the ite...
Parcel delivered but saying item isn’t in there.
Hi, I sold my phone on eBay for a good amount - eBay choose the postage and I sent it right away. It sat at the post office for 2 days and then 2 days later it’s been delivered however the phone is missing. I sent this phone in the box then bubble wr...
Simple Delivery now optional for items under £20 including Large Letter
New email just received says: We’ve listened to your feedback and made Simple Delivery optional for more items priced £20 or less. This includes items in categories like Trading cards, Coins and Stamps, which are typically letter or large letter-size...
Ebay simple delivery opt out
So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......
Resolved! Unable to post item due to parcel size?
Hello, An item sold that has been listed for almost 2 years ( so it predates the Simple Delivery system). I can't use the prepaid label because it exceeds the maximum parcel size AND weight. "Larger or heavier packages will still be accepted by the c...
Resolved! Sellers think it alright to offer second class only or.....
In the context of small items that are typically disc based movies, just what kind of sellers think it acceptable to offer R-M 2Nd class even when I make it clear that I wish to pay the exyta for R-M 48 hour tracked? I live about an hour south of Bir...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Has anyone sold to the US through the Global Shipping Programme in the last few days?
It does seem to be active with items showing up on ebay.com - just wondering if eBay are charging buyers the relevant tariffs.
Introducing automated positive feedback... April 2025
Introducing automated positive feedbackThe great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. Starting late April, automated positive feedback will be added to y...
eBay doesn't love me anymore
Hello everyone I post here with the hope that someone can offer some sort of reconciliation or even just empathy towards the injustice that is eBay customer service. Here is my situation I have been an honest business seller on eBay for 21 years with...
Simple Delivery...Low cost items exempt ..... this is what CS say
Thank you for contacting us here at eBay Customer Service regarding our Simple delivery. I understand that you have been notified about this service and you would like to know if low priced items are exempted and what can be considered as low-priced ...
A Few Puzzling Simple Delivery Questions
Hey all.I have a couple of questions.eBay are also going to change the postage on items already listed next week.I have DVDs & CDs over 100g and under 100g.How will they know which items to change to the over 100g rate, and under?Also, they say any i...
Revising a Listing.
Hello all. Is anybody else having trouble revising their listings? Problem started yesterday for me. I get the usual layout but nothing further after 'Pricing' section. No 'Delivery' section of listing at all. When I change my price it says 'Couldn't...
Problem with track48 serial YA Royal Mail
I bought a track48 label through eBay and this morning a nice lady at the Post Office said that track48 with the YA number is not accepted and that I should contact the seller. does anyone have a similar problem? did ebay uk sell me a fake label?
Buyer bought an item then immediately made request to cancel transaction
A buyer bought an item from me at 21:12 last night. A minute later at 21:13 they made a cancellation request with the reason given as "wrong payment information". I have just now accepted the request and issued the refund through My eBay. After doing...
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