Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
Buyer started an INAD against me, do I have to accept the return?
First time for me as a seller. My buyer is claiming an action figure I sold is covered in some sticky stuff and has started an INAD case against me. I have it set not to accept returns but I know if a INAD case is initiated and I lose I will have to ...
Emails from eBay about seller status
Good day all and happy new year. i got an email from eBay saying the my sales performance wasn’t up to scratch and that I needed to sort it out by the 20th of February or things would occur where I would get less listings or discounts. my sales on eB...
Simple Delivery and Antiques
I hope someone can advise, please.I am a private seller using eBay for decluttering my home. I now want to sell a few collectable items which are of no special value but happen to be over 100 years old. I would like to use Royal Mail as courier as th...
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
Is eBay's awful search function the reason for eBay's decline in the UK?
The search algorithm on eBay is a total nightmare if you are in the UK. Random results unrelated to your initial search show up in their hundreds, as well low value items from Chinese sellers. It is positively discouraging to buy from eBay, especiall...
Hi, i sent an item that got damaged in the post, i sent a refund to the buyer but i cannot get any f
Hi, I sent an item through ebay by evri, it got damaged in transit, I refunded the buyer after they sent me photos of the damage but I didn't want the item returned, I have tried auto chat on ebay & evri and even tried ringing evri but I can't seem t...
Resolved! eBay Customer Support made a decision to issue the buyer a refund without any impact to me?
Why CS issued the buyer a refund when I haven't received the returned item? I can see the buyer not even posted the item but there is no where I can contact the CS. What happened?
Ebays estimated delivery dates very misleading to buyers
I've seen countless posts on this already and I've already complained a few times but I want to make another post so they know the issue has not gone away! Its almost time for the Bank Holiday weekend and my orders being dispatched with Royal Mail 48...
Account locked into Simple Listing / Simple Delivery – no access to advanced tool
My UK seller account appears to be locked into the new Simple Listing (CUB) flow. All listings and revisions are forced into the Simple Delivery interface,which overrides:- manual postage services- Combined Postage Rules- Royal Mail Special Delivery ...
Customer service on eBay
Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...
Resolved! Updates to your delivery options
Just had an email from ebay stating Updates to your delivery options InPost is enabled already, so the delivery option will be available to your buyers without you needing to do anything I don't want this as an option, i'm not after any advice just n...
Help - Royal Mail International Tracked withdrawn. Ebay forcing me to send via UPS instead
Hi there,I sold an item yesterday to a US buyer, and on reviewing the order details, I noticed that although I had set the postal service to Royal Mail International Tracked, eBay was showing UPS as my only shipping option at double the shipping cost...
ebay dispute
when doing an ebay dispute where you pay for the return postage can you claim for the postage back or not
Rip off Britain's AVIOS points scam
Ebay management were made to grovel on national telly last week for allowing the selling of Avios points which they agreed was against their own policy and were fake anyway. So they took the listings down. I was watching Rip off Britain on my phone i...
Resolved! SIMPLE DELIVERY - EXEMPTIONS
It has been my understanding that certain goods (eg collectable postage stamps, postcards etc) and low value items (ie nunder£5) are not subject to the imposition of Simple Delevery and that sellers can still select their custom process of delivery.I...
Featured Posts
| User | Count |
|---|---|
| 182 | |
| 178 | |
| 171 | |
| 166 | |
| 149 |
