20-05-2025 5:30 PM
Ok, I've been on eBay as a buyer and seller (private) for about 26 years.
As a response to eBay's mess across a range of issues I decided to close all my auctions about 2-3 months ago.
It's had some interesting results, for me, it feels liberating not worrying about eBay's little tweaks or whether a parcel has arrived and so forth. I have not missed the pressure of trying to sell my stuff. Lots of things I was selling I've since given away to people who needed them or to charity.
On the reverse of the coin, I'm buying way less on eBay. I shop around and I'm getting things that I want cheaper elsewhere. I had a large list of sellers I followed and bought from. I've been deleting them, I'm now down to one business seller and I've just made my last purchase from them.
I still browse things that I use or collect and I'm dumb founded at some of the prices being asked for new and second hand goods. Not only that, but there is less variety and choice.
So, I wonder where the sellers and buyers are going.
I recently attended my first boot fair for several years, not only was it enjoyable I got items I wanted at a fair price.
eBay used to be fun, filled with almost anything you could want at a good price. No longer.
20-05-2025 5:52 PM
eBay is fast becoming a more expensive version of AliExpress. Private sellers, the people who made eBay what it was, are leaving in droves along with buyers. While eBay continues to try and fail to take on all other marketplaces rather than concentrate on what made it great in the first place.
We'll soon be left with Chinese sellers and UK sellers who import Chinese landfill tat. All of which can be bought for a fifth of the price at AliExpress, if you're willing to wait a few extra days for delivery.
R.I.P. eBay
20-05-2025 6:34 PM
I have also been a buyer and private seller on ebay for many years. Ebay has lost the plot as far as I am concerned. Simple delivery, hanging onto seller's funds, buyer protection fees - all designed to push the private seller out. Clearly they do not want us any more.
But you made an important point that eBay perhaps need to pay more heed to. Private sellers are buyers too.
As a seller, I would come onto eBay every day to see if I had made any sales. So if I wanted to buy anything I would have a look and 9 times out of 10, if the price seemed reasonable I would buy it from eBay without bothering to check prices anywhere else. Not any more. The way private sellers are being treated, I feel betrayed. They clearly don't value me, so why should I bother giving eBay my business?
20-05-2025 6:47 PM
Totally agree. I was selling inherited items: old knitting patterns, ornaments, ladies compacts and so on. Not just 'things' but pieces of social history that I took pleasure in matching to someone who would love and appreciate them.
On another thread, we were discussing that eBay has lost its 'humanity'. eBay used to be the place to go to find a replacement cup that you broke from your Nana's china tea service or that Ladybird book that you used to love as a child. You would often get your purchase wrapped in tissue paper with a little handwritten thank you note. Or perhaps the seller would include a little freebie. Or refund you some postage without being prompted because they had over estimated the cost. All little acts of human kindness that makes the world a better place.
eBay execs are never going to understand that, are they?
Like you say, if I wanted Chinese tat I'd buy direct from Temu and cut out the middle man.
20-05-2025 6:57 PM
20-05-2025 6:58 PM
20-05-2025 6:58 PM
20-05-2025 8:04 PM - edited 20-05-2025 8:14 PM
Very interesting to read your take, on how you've responded to all the crazy changes to eBay of late, as both a buyer and seller, and, more interestingly, how you've found yourself feeling about your responses. It is to eBay's great shame, that it seems, you are way less bothered about it, than perhaps even you thought you'd be. Finding other ways, to source items that used to be littered all over eBay, for fair prices, is something we would all do naturally - when one avenue closes off, in pretty much all aspects of life, we will find other avenues open to us.
Surely, all this is something their project teams would have talked about, when incepting, and most saliently BEFORE implementing, the various, inane, and, for most of us, intolerable changes to the site, how it works and we interact with it? Or, maybe, they don't have project teams - there is no bank of contracted business analysts, guiding their processes, procedures and protocols? It certainly seems that way. I have some experience in the IT arena, working as a project co-ordinator, user acceptance tester, some of my role at one company was more like a junior business analyst - I have, as only a buyer, been driven slowly round the twist, with all the changes to the interface - there is less functionality than there was - I mean, removing the search bar from Purchase History, has killed my repeat buying from sellers going back years - I am not trawling through years of purchases, to find one seller!
Also changed for the worse, the ways of doing business with sellers - who, it seems, have become jaded - in fact, my negative experiences with sellers in the last two years or so, have led me to do a lot less business on here. I no longer buy multiple items from anyone; being stung by people saying they combine postage, then charge an exorbitant rate, has happened more times than I have fingers in the last year - these singed fingers will play that game no more! I recently had a seller mess me about, having no intention of completing the sale on eBay, of three bags I won fair & square; she failed to invoice me, told a load of lies, then asked me to go on Vinted to buy them - so she could avoid eBay fees, no doubt. I will not throw over my integrity, I will not risk suspension, or termination of my eBay account, in breaching eBay terms by buying off-site. Bang goes buyer protection, for a start - and, how much more would she have listed the bags for, on Vinted, I don't care to know?!
It is clear, to all of us, buyers and sellers, eBay is just not what it used to be; there can't be much profit in it for them, with us all turning away in droves, so, I wonder, if this has all been done, to drive down the value of the business, in readiness for some financial cheat or work-around in the market? I dunno, nor do I care...
I have not been to a car boot sale in yonks, thank you, for reminding me they are still a thing! I love, that at a car boot, you can see, feel & smell the item (one eBay seller sent a top that stank to high-heaven of cigarettes - I ended up chucking it away, 16 GBP down the drain!); you can make an offer - haggle, without having to enter card details that won't verify; you can get a measure of the seller, as they are standing right in front of you; AND, they won't sting you on postage for multiple purchases - win-win-WIN! I have felt sad about how down the drain eBay has gone, but, like you, I have just gone elsewhere, mostly to the South American Jungle, but, also other sites, and I'm coping just fine with that. Soz, eBay, but, you lose.
20-05-2025 8:11 PM
I've been an ebay buyer and seller since day one.
Not buying to sell but selling unwanted stuff of which the proceeds usually went back in towards another purchase for either me or other members of my family ( and the odd friend who didn't do the internet ) .
It's been my go to destination for buying literally anything and everything and it almost never failed to produce what i was searching for at the price i was happy with without looking elsewhere.
Over the years i have spent many thousands and thousands with both business and private sellers worldwide and as i sit here there isn't one direction you can look in my home, garden or workshop where you can't see at least one but multiple items that have been sourced from this once great site.
Unfortunately it seems that those days are gone and never to return with SD being the final nail in the coffin and unless there is a massive U turn with SD i will reluctantly pull my foot out of the door, end my participation as a seller and also take my buying with me.
R.I.P ebay and if the bright sparks who thought up all these recent "improvements" could be charged with murder they should all be executed .
20-05-2025 8:26 PM
"I have, as only a buyer, been driven slowly round the twist, with all the changes to the interface - there is less functionality than there was - I mean, removing the search bar from Purchase History, has killed my repeat buying from sellers going back years"
What killed repeat purchases for me was when they changed the layout of the Saved Sellers lists, a few years ago. It used to be linear, and I could scroll through very quickly, at the same time seeing each of the comments that I'd written in against each seller. When they changed it to a grid format, I couldn't scroll as quickly and more importantly, I could only see the first few words of the comments so it became useless. Occasionally I look at a couple of sellers, but I've got 66 Saved Sellers in total and I never now look at the others.
20-05-2025 8:32 PM
I have now created bundles to clear everything I have as now when I relist they have altered my post options. For example a large picture that was collection only was changed to offering post. Items were changed to buyer chooses post starting from £2.70 which does not cover the cost I originally entered. So I have to go into advanced settings to change post. It now takes hours and I don't have time or inclination.
Been to the tip and charity shop to get rid of things after probably 20 years plus time to call it a day. Agree I now buy from the alternatives as don't have any funds with ebay. Agree cant see what I want to buy on ebay or its high priced to cover I guess fees (that's buyer protection). Soon be liberated and out of the game
20-05-2025 8:41 PM
'On another thread, we were discussing that eBay has lost its 'humanity'.
Yes - that is exactly what it feels like.
eBay was unique, but they have wandered too far from their origins. Now it is neither one thing or another, and a pale imitation of its former self.
Selling used to be simple enough for anyone to have a go, but it has got more & more complicated, with 'interference' from eBay at every turn. Do this, do that, promote this, post it our way, then wait for your money, eBay Balance, SD, BPF, AI... omg, it is no wonder private sellers have got fed up with it all, and are giving things away, rather than spend ages stewing over listings, just for a couple of quid... and a headache..! 🤕
20-05-2025 8:56 PM
Exactly that - the incessant tinkering with the interface does indeed go back years - none of this I would mind, if it were a change for the better, if it made it easier, MORE efficient, not less. I stopped bothering with the Saved Sellers list years ago, as you say, it had changed so much, that it's just not something I want to use, and now, I wouldn't have the first clue how to engage with that. Images disappearing from another thing I used a lot, and now not at all, Recently Viewed; it made it really difficult for me, my brain works best, most efficiently, when trawling through & identifying images - I used to set an alarm for an auction, jump on Recently Viewed (I rarely made a first bid, sniper I was), scroll, identify image, jump on auction, you get my drift...
I have been astonished at how little they seem to think of those of us that are neurodivergent - we don't just HATE change, we struggle with it, find it disturbing, unsettling, and we will turn away, if things don't work as they should, if they now don't work at all like they did - just like neurotypical folks do, just sooner, and with a lot more shouting! The South American Jungle site hasn't changed in decades, I love that, and the fact, you have 600 items in Browsing History, complete with images, AND, you can save items in Lists, AND, there is a search bar in Purchase History - I recently re-purchased a door chain I bought on there ten years ago, in just a few clicks. If I need specs for the oil-filled radiator I bought on there 6 years ago, input "oil" in the search bar, find model number, find specs online, in just a few clicks. Easy-peasy.
It honestly feels like eBay doesn't want any of us to use this site any more. It's a joke that's not funny - neither me, nor Nicholas, are laughing.
20-05-2025 9:23 PM - edited 20-05-2025 9:25 PM
Lost its humanity? Of course
its run by stupid robots
sorry the robots aren’t stupid it’s the eBay personnel programming them, my bad
What makes it worse is the sickly pseudo sweetness of eBay announcements of how it’s all going great
it’s embarrassing insulting and a joke and a lie
a bit like trump
i think people who are nostalgic about eBay may just forget eBay as it was and just see if they can deal with eBay now
20-05-2025 11:31 PM
I think part of the problem is that those that come up with new ideas were probably just out of nappies when many of us old timers started here. Ebay was the flea/secondhand market, the delightful emporium of interesting curiosities right at our fingertips with no need to go out in bad weather to go browsing for ‘stuff’. For the younger generation, particularly those into tech, the old ebay is not something they’d ever fully understand
21-05-2025 1:12 AM
I get the impression that SD has been introduced at a bit of a rush to fill the gap in revenue streams caused by free selling and the techies haven't been given enough time to make it fit for purpose.
21-05-2025 3:37 AM
I agree with you whole heartedly! It's over 20 years for me (had another account) and it used to be brilliant - in fact to be honest, it was quite fun.
I've had a look at Companies House - they're in their 40's. Over the years, Ebay could easily have directed sellers to the 'business' section/sellers, as it must have been plain to see. I now see they have ties with No. 10 (photographed outside No. 10), so I guess they aren't bothered about loss of sales, as they will be being handsomely rewarded for the recent changes made.
The main thread, together with many replies has re-enforced my feelings and situation. I've given loads to Charity and will continue to do so. I spend my days fretting about my financial situation and trying to work out what to do. The categories are a mess, but if you choose an item and go down to 'sold', it is clear to see that people just aren't buying - and that includes 'businesses' as well. Income must be low for eBay, but as I say they will/will have been 'rewarded' by Starmer & Co.
21-05-2025 7:46 AM
'Over the years, Ebay could easily have directed sellers to the 'business' section/sellers, as it must have been plain to see. '
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Ebay tried a 'Business Section' years ago; it was called 'Ebay Express' and it died very quickly.
'....now see they have ties with No. 10 (photographed outside No. 10), so I guess they aren't bothered about loss of sales, as they will be being handsomely rewarded for the recent changes made.....'
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Every huge Global company has to be on reasonable terms with the govt of the hosting country for tax reasons.
Ebay are a deeply capitalist right-wing global American tech mega-corps; apart from photo shoots and lip-service, they really aren't going to give a flying fig for whatever a UK Labour govt has to say...
Ebay's changes and the global shifts in their share-price etc have nothing whatsoever to do with UK politics: they'd ignore all hosting govts /tax laws if they possibly could...
21-05-2025 7:57 AM
Back in the day I was just hovering under the VAT threshold (taking time out to prevent tipping into that rolling turnover as to go VAT registered was not viable as Id have to sell a lot more to make it work). Last year I paid no tax as my earnings weren’t high enough, there has been a steady loss in sales since the pandemic and the current cost of living has accelerated this loss. The BPF has shown further dips on this ID (business) since it came in and whereas Feb-April has consistently been my highest sales month for 20+ years, this year it has dropped to my summer level (when I always take up to 3 weeks off). While sales can dip and climb, there is usually a general pattern and it evens out in the end, this year has blown any pattern out of the water. Thankfully I no longer have a mortgage to pay but Ive definitely had some tight months where bills have been paid but with no or little surplus to ‘fritter away’ on ebay buying. I built my business on ebay but now I will be losing it on ebay too. I have to draw the line somewhere and I choose less hoops and a heck of a lot less stress so Im down sizing (my husband and I work 4 accounts and this year will see it go down to 2, with a further downsize next year - we can cashout a pension lump sum %, so thats the new plan and live a little)
21-05-2025 12:34 PM
Yes - if eBay had allowed more time for people to make the transition to SD - and made a much better job of explaining how it works - it would have caused a lot less stress, confusion, & hostility.
No-one likes being rushed into things - and the situation has been made even worse by rolling it out before it worked properly, re combined postage/refunds etc.
eBay have also completely ignored the problems some sellers will have by not being able to print labels, QR codes, or use stamps - so they have effectively been excluded from selling, without a backward glance from eBay... 'oh dear, how sad, never mind...'