Sorry, Simple Delivery is now mandatory for Private Sellers.
Using their labels, it automatically informs buyers items are dispatched, if you use your own postage you have to manually enter tracking yourself, I've shown how below, and a downside of this is that your payouts may be held for a minimum of 14 days.
Benefits of SD if your item is lost or arrives damaged from transit, eBay pay that refund, you get to keep the payout for those items so there are some good things with SD !
For any unused labels, these are refunded :
- If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
- If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling. Also ensure you add the replacement tracking number of the service used, and it shows deliver
To add your tracking manually to your own postage , preferably use a laptop / PC then:
- Go to "Orders Paid & Dispatched"
- Click on "View order details"
- Within the "Postage" section there's a small dropdown arrow next to "Track Package" - click on that.
- Click on the "Add tracking" option
- A box will come up with the current tracking number . Delete that and replace it with your tracking.
Just to add, Business sellers do not have to use Simple Delivery.
@uneedballs2play
