Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Haven't received funds from ebay for 2 recent sales
Hi,Definitely confused! I sold a PS4 Pro and an AV amp in the last 2 weeks and have added a bank account to ebay for payment. The PS4 funds came into the "ebay balance" section so I clicked withdraw and the balance went to zero. That was nearly a wee...
Is it Royal Mail or Buyer Protection??
Hi, I am at my wits end! I sell the odd piece of costume jewellery on ebay and 1 out of 2 things I sell gets a 'not arrived' case opened.I send them regular mail, large letter and always get proof of posting. Padded envelope, written clearly etc. The...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
How do I combine postage for overseas please?
I have sold 4 items to a buyer in Australia. Postage for each item is 27 quid. I cannot find a way to combine postage for the 4 items which will all go in 1 box at under 2 kilos. Postage is not via global shipping programme. The buyer has messaged an...
What encourages ebay to take action against private aka business sellers?
I gather ebay sometimes ebay takes action against private sellers that should be on a business account, and sometimes they don’t, even when it might seem obvious to most people. Are there circumstances under which ebay is more likely to take action? ...
Why I can not sell
Why my account is restricted
Resolved! Collection 6-Digit Confirmation Code?
Just had a sale where the item is too big and fragile to send via courier, so had set listing to collection only, the buyer has been and gone, so I was left to mark the order as collected, but up popped a message I haven't seen before, asking me to "...
Lack of sales
Hi everyone. Who else is suffering dreadful lack of sale. Ours have been getting progressivly over the last year but particularly in the past 4 months. I have altered some of our ads in line with e-bay recomendations but to no avail. Quite frankly E ...
Revising a Listing.
Hello all. Is anybody else having trouble revising their listings? Problem started yesterday for me. I get the usual layout but nothing further after 'Pricing' section. No 'Delivery' section of listing at all. When I change my price it says 'Couldn't...
'sell for free and support black sellers'
Did a double take when this heading landed in my email. I'll just leave this here. Looking forward to more helpful support from ebay. No giggling from the back who say we are supporting Chinese sellers.
Resolved! Option to send invoices disappeared
Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
Late delivery defects / royal mail not scanning
Hello We have recently had a barrage of late delivery defects taking us up to 4%, resulting in us being due to loose our top rated status this month. We have recently switched to Royal Mail as our default courier, but it appears they are regularly no...
Return labels not issued anymore by ebay
I am a business seller, in the last 5-6 years when a buyer opened a return case for any reason -either INR or Remorse- Ebay used to issue a return label automatically and charge us for that label. We do offer free 30 days return for any reason. Howev...
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