Postage Label - Is it refunable?

[winniebubs]

Sold an item (although with no 'sold' now it's not easy to see...but n any case.

Sold an item, free postage, eBay supply me with a label, I clicked and paid for it, but a eBays idea of providing a default method is not fit for purpose as what I am sending fits medium parcel, eBay gave it me as a large letter and I clicked and paid for it without thinking.

I'm sending the item tomorrow, but £2.80 isn't going ti cover it,  it's going to cost me £5.15 .

Can I have the label refunded or do I have to write it off?

Thankyou!

[*vyolla* · Accepted solution]

You can void and get a refund on the link below, use the more actions menu to select the void option.

https://www.ebay.co.uk/ship/lmng/labels-history/seller-hub

[winniebubs]

Hi, that option of more actions is not available to me on the link you supplied?

[winniebubs]

It's ok, I found it in the end.

Kudos given, solution accepted, Thankyou!

[*vyolla*]

You're very welcome.