12-02-2025 7:27 PM
Hi has anyone had the same issue as me I've been selling for 10 years 100 per cent feedback and over 500 followers under the new system I had to wait 48hrs for payment I had 10 items delivered on Monday all good and left positive feedback however I never received my funds in my ebay balance contacted customer services which was no help they said your items havnt been delivered yet yet all my items had been I was then told to give them screenshot of proof that my items were delivered which I did it clearly shows delivered and proof via feedback and photos yet they still haven't released my funds has anyone had the same problem
12-02-2025 7:31 PM - edited 12-02-2025 7:32 PM
Feedback does not release payment **YET** but will do in the near future
At the moment, you either need to prove delivery with a tracking or delivery confirmation number
Feedback and photos does not help
You need tracked proof
If the items are sent untracked then funds are released 14 days after payment was made
This will change **soon** for items under £10 where feedback will release funds, but this system is not yet in operation. No date has been given for when the change will take place and allow feedback to release funds
12-02-2025 7:35 PM
Your current items say you send by Tracked 48
Did you send these items tracked?
If so you need to upload the tracking numbers to each item listing so eBay can see the item are delivered
Sometimes the eBay system is slow to update and show delivery even though RM is showing delivered
It may update at midnight*
*Not necessarily our midnight, the midnight where ever the computer is with the data on it