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Seller News: July 2025

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Don't see option to scan collection code

I sold my item yesterday and the buyer asked me if they could collect. I said that's fine, as I did have it as an option on the item listing. I sent them an offer and they accepted and then paid for it. eBay is asking me to post it. I don't see any o...

Buyer says item never arrived

Item was sold 2 weeks ago (14/07) and the buyer sent me a private message today to say it hasn’t arrived. Item was sent during a normal second class delivery, not via Simple postage and not purchased through eBay. I have proof of postage from the pos...

User avatar by • Contributor
  • 257 Views
  • 14 replies
  • 0 kudos

Resolved! Making an offer to a buyer

I thought I'd try making an offer to a buyer to see how it works. The item price is £5.53 plus BPF = £6.00 I want to make an offer to a buyer so that they see £5.60 (just over 6% off). Am I right in thinking that I would send the offer as £5.14 and e...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 8489 Views
  • 146 replies
  • 30 kudos

Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

User avatar by • Engager
  • 8006 Views
  • 131 replies
  • 4 kudos

Reporting unrelated search items

Does anyone ever report items that appear at the top of search results but are completely unrelated to the search terms? I could send them screenshots of loads of instances, but what would happen? Would they take any notice or get back to me? Would I...

Ebay sales

We have been selling on Ebay successfully for four years without to much issue. The most 'non-sale' days we have ever had in a row in four years has been two consecutive days, sales happening pretty much regularly, and daily, even if it's just one or...

User avatar by • Contributor
  • 87 Views
  • 1 replies
  • 2 kudos

Oversized and heavy parcels (30+kg)

Hello, I was wondering what couriers do other sellers use for oversized and heavy parcels.I usually check prices with parcel2go but a lot of times they don`t offer any couriers. Regards

User avatar by • Member
  • 49 Views
  • 3 replies
  • 0 kudos

Having to opt out of Simple Delivery on EVERY LISTING

OK so listing some items tonightgood news first - even though Simple Delivery is now being pushed I can opt out to custom settings and select my standard shipping ratesbad news - I have to opt out of Simple Delivery every time I list even though I am...

User avatar by • Engager
  • 60067 Views
  • 652 replies
  • 44 kudos
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