Seller News: December 2025
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Forum Posts
eBay Simple Delivery - Buyer gets no option to choose couriers?
Okay, so today I learned that despite selecting all 3 couriers in the back end using Simple Delivery, the buyer is not given the option to choose on the product page end during checkout? What's the point of choosing if eBay makes the selection for yo...
more simple delivery woes ,no sizes over 61cm?
listing a wooden item that's over 61cm and no option ,all 61 x 45 x45cm ? or smaller its says ,,Ensure the package is not heavier or larger than your size selection to avoid additional costs deducted from your account... so how do you list it under s...
Resolved! how do you list anything bigger than 61cm?
Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...
Got into a complete mess trying to sell
OK, I am a complete novice and I have got into a mess. Way back 13Nov25, I set up an auction for a particular item which did not reach the reserve. I got a lot of bids from China which I didn't know how to deal with, and it made me feel uneasy. I had...
Knife policy vintage fire tongs
Hi all l have recently had some vintage fire tongs classified by as a knife by eBay. E bay won’t explain why they believe these are a weapon, there is no blade and they have a blunt end. As anybody experienced the same and have eBay given a reason wh...
Resolved! Is anybody out there?
I've had a long break from selling on Ebay but as my wardrobes are bursting at the seams decided to try and make some space (and hopefully, money ). Listed around 31 items but it's as though no-one is even viewing ANYTHING ... I keep waiting for tumb...
Ebay is it declining?
HelloI am beginning to wonder if eBay is on a rapid decline! Speaking to some other users I know personally we are all saying that, with all the recent 'revisions' that have ocurred recently the sales have declined. I have seen this myself and I feel...
Customer service on eBay
Customer Service has always been something I consider to be very important. Customers should feel they're listened to, that they're valued and that they'll have reasonable opportunities for redress, in the event of a problem. It's not a lot to expect...
Evri delivered wrong item to buyer
Buyer purchased a motorcycle racing suit but received a mattress topper instead. The topper has nothing to do with me so they have somehow been switched by Evri. On the tracking photo it shows a mattress topper so the buyer is not lying. What do I do...
Resolved! Parcel
I posted some gold item on ebay by using RM guaranteed special delivery .The delivery was delayed and buyet opened case and ebay closed case with refund .However the item was delivered with proof of signature and a picture next day after the case was...
Buyer Protection Fee - Showing Wrong Price
Hi,Need some help, I have recently listed a non digital product for £260.00 and on the listing page it shows the buyer protection fee should be £271.10 (Attached Screen shot 1), But after the item is listed the price shows as a whopping £323.10, and ...
Resolved! Royal Mail head scratcher
I had 2 cards left by the postie the other day, from separate sellers, while I was out. Today I go to my local RM collection centre to collect both items. Only 1 item here the postmaster says. I ask him to check but no only 1 item there. So I get hom...
Buyer received goods late but didn't pay
I shipped the goods to the buyer. Evri lost the parcel, so being a good guy I refunded the buyer and chased compensation from Evri. Evri did nothing much, but when I reviewed the claim on line, 7 weeks later, I found the item was delivered. Evri prov...
Royal Mail - changes to international postage (customs form)
We sold a sticker sheet to a customer in the US (we are in the UK) and we normally send these via Royal Mail Click and Drop (label generated at home). It seems in the last day or so though there have been some changes whereby you CANNOT generate a CN...
Buyer started an INAD against me, do I have to accept the return?
First time for me as a seller. My buyer is claiming an action figure I sold is covered in some sticky stuff and has started an INAD case against me. I have it set not to accept returns but I know if a INAD case is initiated and I lose I will have to ...
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