07-10-2024 3:14 PM
Is it possible to have feedback removed when an item has been sent back only because the buyer changed their mind.
I want to relist but don't want others to see it as sold
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07-10-2024 3:42 PM
No positive feedback can be removed , changed. The negative and neutral are too old to change.
Wouldn't worry so much about someone wondering why the item has been relisted you could have 2 identical items. Under duplication rules, they cannot be listed on separate listing at the same time.
If you wish, perhaps change the description a little, and change the main photo ?
07-10-2024 3:42 PM
No positive feedback can be removed , changed. The negative and neutral are too old to change.
Wouldn't worry so much about someone wondering why the item has been relisted you could have 2 identical items. Under duplication rules, they cannot be listed on separate listing at the same time.
If you wish, perhaps change the description a little, and change the main photo ?
07-10-2024 3:44 PM
@goodboybingo wrote:Is it possible to have feedback removed when an item has been sent back only because the buyer changed their mind.
I want to relist but don't want others to see it as sold
No, it isn't. The item will also still show in your "sold items" when you relist it.
It isn't likely to be something a buyer would take any notice of.
06-04-2025 12:18 PM
buyer has agreed to remove negative feedback yesterday, I checked today and it’s still there.