Ebay Royal Mail Tracked 48 Service Compensation and Signature Insurance Confusion ???

[shimah_48]

I am selling an expensive item via Ebay - well, it's an Indian dress worth £150. I plan to use Royal Mail Tracked 48 service which includes £150 compensation. It is asking me if I want further insurance I need to buy £1.50 signed for delivery. What does this mean? The label already has £150 compensation! So why do I need to pay extra £1.50 as insurance?

[**peaseblossom** · Accepted solution]

You don't.   I suppose they're offering in case your item is not exactly £150.

[ile136yz]

It is a reminder in case the item is being sold by Auction & may go over the £150.

[messier44000]

"It is asking me if I want further insurance I need to buy £1.50 signed for delivery"

Was that the exact wording ?

Extra insurance and sig required are two different things.

Could it mean they were just asking if you wanted to pay extra for signature required ?

[rjwilmsi]

eBay's postage page is too simplistic, doesn't properly account for the different postage services that eBay sells. If you have chosen an appropriate service for the type and value of your item and have set a fair postage price to reflect, then you can ignore eBay's other options. It is a shame that eBay can't get it right, but that's how it is.

For Tracked items eBay will offer the Signature option, which would be required e.g. if sending items requiring an adult signature (knives etc., though eBay don't allow sale of those), or on other services where item value falls under eBay's Signature Confirmation policy.