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Resolved! US Tariffs - Royal Mail online service now requesting email & phone number of buyer

I have held 3 items for the US until now and all 3 customers were understanding. I decided to check out the new procedure on the RM website to compare with the post office counter as they had no idea about the new system!I've noticed that they are no...

Buyer returned item.

UK Seller here. I sold a NEW and sealed iPhone 16 on the 14th August and paid extra at my own cost to get the buyer the item on next day delivery , on the 22nd August the buyer contacted me asking for the item to be returned as 'Doesn't work or is de...

User avatar by Contributor
  • 398 Views
  • 17 replies
  • 0 kudos

Resolved! Simple Delivery

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

Suspiciously not getting ANY views of Items since ebay has started asking to (pay to promote)

Is anyone suspiciously not getting ANY views of some of their items since ebay has started asking to (pay to promote)? Im hearing people saying that ebay are shadow banning & secretly penalising private sellers who haven't (paid to promote any of the...

Selling a large item requiring DHL

Has anyone successfully sold a large item via the Simple Delivery process for large items ie requiring DHL? If so, please can you list the exact roles and responsibilities for both the seller and buyer. Who requests DHL to collect? I've been waiting ...

User avatar by Contributor
  • 20 Views
  • 1 replies
  • 0 kudos

US Tariff Chaos - Can Ebay Help Sellers

Good Morning All, Just logging the worry that the chaos caused by US Tariff confusion poses a huge risk to sellers and the platform as a whole. The current Royal Mail cessation of shipping to America continues and there is no clear info as when they ...

NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by Conversationalist
  • 481614 Views
  • 8799 replies
  • 581 kudos

Negative feedback

I received a negative feedback today. The buyer opened an "item not received " case. Ebay informed me and then 4 minutes later refunded the buyer. The buyer immediately left the feedback. I had no time to respond. Any suggestions?

Just noticed this nonsense simple delivery after my items stopped selling anyway.. cos eBay is .....

I've double checked items that haven't sold for months1 item was heavy so I set the price at about £6 and the system chucked it down to a small package for £2-3 *bleep*I physically send off items so the price is about £5.05 recorded and the system ei...

Charities and ebay shop subscriptions

Hi, I've started working for a local charity setting up and running their ebay account. We get the reduced final value fees for charity of 1.1%, and presently we pay a 36p insertion fee per listed item. Are charities able to take advantage of ebay's ...

User avatar by Contributor
  • 89 Views
  • 2 replies
  • 0 kudos

Buyer problem

Sold an item recently, had to use my own courier as a little overweight, buyer complained about missing parts but not to my knowledge. However offered 25% reduction, heard nothing from buyer, eBay stepped in giving the buyer a refund and the item I w...

Selling without using Simple Delivery

Been thinking of selling an item for less than £10, but when listing it on custom postage and not Simple Delivery I found I was able to list it showing a postal charge of £1.80 Royal Mail UK first class post but not able to show a charge for internat...