Coming soon to eBay Mandatory Simple Delivery

[andha-21]

Someone found the dates yesterday and posted them. Just thought it made sense to make it easier to find.

It's in the Help Section under Opt out 

Simple Delivery will be the only listing option as of 15th April and they will start adjusting current listings from the 7th April.

So at least we know where the Iceberg is now. 

[4_bathrooms]

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@wintersdawn1 wrote:

Marco in the ebay chat today said post offices have to accept the simple delivery packages, even if the wrong label has been used and if they don't seller's are supposed to report them to ebay so they can take action against the post office(s).

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What action? eBay's account is with Royal Mail; not the Post Office (they are separate companies).

A PO counter is well within it's rights to refuse an item if it has insufficient postage paid as they will be held responsible by Royal Mail for accepting an underpaid item into RM's network. Unless Royal Mail has entered into some sort of specific agreement with Post Office Counters Ltd (which I doubt) to accept eBay packages without question I fail to see what action eBay can take against individual PO counters.  

[wintersdawn1]

I don't know about the specifics of the agreement, marco didn't elaborate.

[andha-21]

I think we need to question/challenge certain words they are using.

In the original announcement I believe they said "carrier" not "courier".

So what is their exact definition of "carrier"?

Who exactly are they referring to?

& the fact that they have a report process already set up suggests they were expecting issues.

Knowing this, why are they still quoting 2-3 day delivery times on Standard SD?

If the Post Office refuses, we tell them, they report it and then what?

Do we just wait in the post office like good boys and girls until we get a response to their report?

Or are the incredibly efficient eBay CS planning to call the Post Office we are in with direct instruction to accept our parcels?

Ohhh, damn, I forgot. All of my local post offices don't have phone systems.

So maybe they'll email them instead ..

A cynic might wonder if the actual purpose of Simple Delivery labels is simply not to be used.

Buyer pays eBay,

eBay issues label,

label not sufficient to cover parcel.

Seller has to buy new label to send

eBay doesn't cover new label

eBay keeps buyers money for useless label they provided 

eBay gets refund from carriers for not using label when possible?

Out of the box, but could be something there.

[forestfeline62]

yes our main post office is having issues with not enough postage on the labels and the post office are rejecting them.and people are taking parcels in opened for the PO staff to witness that the contents are correct before posting but the staff  say no we are not doing that .Also our little local post office is a privately owned post office that works on comission but now simple delivery has started they are not getting paid to deal with SD parcels so it is forcing them out of business .A terrible situation ,greed and control 

[nrog95]

Very True . Every letter makes the Post Office Counter employee ( a seperate Company from Royal Mail )

around 9p to 12p comission , a slightly higher amount for small , medium large &Special parcels .

They Will feel the pinch as well as they make no commision on Pre-Printed labels ebay make themselves .

My work around is send every item in a single shipping container thus qualifying for Bulky item status !!!

[ladyloki1998]

It is still heavily OVERPRICED

Sent from my iPad

[forestfeline62]

Who are ebay protecting when an Item is lost or damged during transit they don't make it clear are the sellers protected against loss as it isn't their fault that the parcel has been lost or even damaged I can understand buyers being protected but the simple delivery is totally ebays idea so you could say they have lost the item or the courier they gave the contract to has damaged the item .Having had previous experience with ebay not going by their rules and regs over returns I wouldn't trust them to look after sellers with this so called protection .The simple delivery is totally out of the sellers hands there will be no protection 

[andrew713_buckle713]

Yes, just noticed that the prepaid label for my 2kg item was taken as a 2kg or below medium parcel. There appears to be no option with simple delivery for a 2kg or below small parcel. This makes no sense at all, makes me wonder what the post office will do when I go with a label that clearly is a small parcel but weighs 1.6kg and is now a medium ??  This system is totally weird and wrong, I can see the 7th April / 15th april are going to be a nightmare.  This is not simple at all ... used to be happy with sending tracked 48 on ebay, now I wonder what I am doing and will this cost me a fortune if it is all wrong

[andrew713_buckle713]

I am wondering about my package, just generated it and the setting is medium parcel for 2kg or less ... it is a small parcel. The RM rates are totally different from what has been charged, will this be rejected by the post office tomorrow ?? 

[andha-21]

@forestfeline62 

The easiest answer to that is themselves.

Both buyers and sellers are secondary.

Going from the collective posts here on all the threads, their historical tendencies lean firmly towards protecting buyers.

Gut says it will stay that way.

[jma2815]

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@dottysdaug80 wrote:
imagine me, 80% of my items are thin around 12-15g and easily get sent in a
small padded envelope with an 85p second class stamp! Most items are around
£5 and now with 'buyer protection' are £6 and now with SD hiked up to
almost £9!

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You should still be able to not use SD then. Under £10, under 100g, fits in an envelope - happy days…

[andrew713_buckle713]

what... that sounds like a mess, a free for all, I can't believe they have introduced such a system - especially when it was working well as a custom delivery, makes me consider whether or not to change 

[andrew713_buckle713]

yes, charity shops but most of my local places rarely accept donations now.  Not happy with the listings now, just had a sale with simple delivery and the label was rubbish. 2kg and below has now become a medium parcel .... 1kg and below a small parcel. Whatever happened to the 2kg and below small parcel option. Is the amount even right that I am charging the buyer for the prepaid label ??? Most of my books are over 1kg and ebay insists that they are 750g and less, is it the height and width ?? if that needs to be entered as well it will take a month of sundays to update everything and as the packaging adds a lot to that, who knows what the actual value is

[a-tin-man]

Ebay have skipped small parcels to play safe and everything is measured at medium parcel dimensions. I think they have calculated that a very high percentage of parcels will fall within that size. The problem is you pay more than the £3.45 that i currently pay for a small parcel upto 2kg.  It doesnt matter if your parcel is within a small parcel limits , it would only matter if you exceeded the paid size. I normally pay for small parcel upto 2kg even if its under 1kg as its the same price.

[a-tin-man]

No it shouldn't be rejected as its under a medium parcel size even if its under a small parcel size. It would only flag up if the dimensions exceeded the medium parcel size of 61cm x 46cm x 46cm

[ladyloki1998]

CORRECT
Whereas currently in my experience, the post office are excellent at refunding when they lose or damage an item! Including the postage….
THIS SIMPLE postage from EBAY is absolute nonsense!
Just a way to get rid of private selllers.

Sent from my iPad

[ladyloki1998]

It will cost you a fortune… ALL profit to eBay of course….
The tracked 48 from RM was brilliant, at a great price….
BUT WE CAN LONGER USE THAT!
STUPID
Death for all private sellers

Sent from my iPad

[a-tin-man]

I agree, Royal Mail Tracked 48 at £3.45, was £3.39 was a fantastic service. I used to add a signature for £1.40 extra if the item was valuable. 

[fuelsandlubes]

Aye, a fantastic service. Frankly, I won't use any other carrier after numerous bad experiences with Evri and Yodel in the past (repeated theft of packages by the former, utter incompetence from the latter). 

Now, because I refuse to use Evri (even though eBay have sneakily written their T&C's so your choice can be overridden) eBay thinks I should be punished by paying £4.27 to send a 2Kg parcel, circa 25% more than what I was paying for RM tracked 48. 

And you can bet your boots eBay aren't paying RM anywhere near £4.27. 

[andha-21]

@fuelsandlubes 

A user called @akemp1 posted about this earlier. They broke it down in one of their posts and suggest we report them to the CMA.

Their logic is sound.

https://community.ebay.co.uk/t5/Seller-Central/NO-LONGER-SELLING-DUE-TO-SIMPLE-DELIVERY/m-p/7816964#...

Post 436 I think