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Seller News: July 2025

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QR Code

I got a QR Code on my email for something i sold. I thought it looked a bit strange and on close inspection discovered it was for something else i sold to the same person over a year ago. I raised a complaint but have heard nothing and i'm still wait...

Resolved! Why is ebay so hard to sell on now

I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...

User avatar by • Engager
  • 27406 Views
  • 136 replies
  • 43 kudos

I’m a seller and I think I’m being scammed

I’ve sold an item and have received a refund request. The buyer is saying that I sent him the wrong item. I sent him a Gucci beanie and he’s claiming that I sent him some weird camo thing. I don’t know how this could’ve happened and I think he is sca...

Simple Delivery

Can someone advise me on how I mark my orders as despatched if I didn’t use simple delivery label i have searched everywhere, and now my order is saying late despatch, it was delivered a week ago buyer has confirmed delivery, but hasn’t marked as rec...

Resolved! Parcel too large for simple postage

Hi, I am trying to list a new item on eBay and this new simple postage option is causing some problems. The parcel will be slightly too large for the largest option available to me and there's other options.Royal Mail are very strict with size and we...

Resolved! VAT added to private seller

Hi. I've had VAT added to my item. I am a private seller, not selling for profit, I'm not vat registered. I'm selling from the UK to the UK. Why is eBay adding 20% vat to my listing. I spoke to that support and they are absolutely sure this is correc...

Is a parcel being lost within Royal Mail and being delivered 18 months later a record? ....err no :)

Had one of life's *bleep*? moments today courtesy of Royal Mail so I thought I'd share it as a bit of light relief. This is actually something I bought rather than sold. The purchase was 23rd January 2024, and sent Tracked 24 - but seemed to get stuc...

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by • Engager
  • 20348 Views
  • 179 replies
  • 111 kudos

Buyer used BIN before I set away time

A buyer used BIN to get an item before I set away time on my account due to illness. Do I have to cancel and relist or does eBay not allow retrospective away time? The item details say I've not long to post and I'm not getting out of the house before...

Resolved! how do you list anything bigger than 61cm?

Ebay is now forcing me into SD with no custom delivery option The largest postage offered under SD is 61cm There seems to be no way to list anything over 61cm and get the correct postage, even if you declare the dimensions in the listing height, widt...

User avatar by • Engager
  • 8292 Views
  • 137 replies
  • 4 kudos

send a list of problems \ issues with simple delivery

it seems my frustration with simple delivery is shared by many in here. what can we do about it? several ebay support team members have told me that they get complaints \ issues with simple delivery constantly... but, obviously there is NOTHING they ...

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