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Community Member
Posts: 22
Registered: ‎24-07-2015

Buyer wanted to return sent label, but he didn't sent the item

So an international buyer (French) said th eitem doesn not match the description (which is not true, but i don't care), and wants to return the item. I pais £17 to send him a tracked DPD label, but he didn't sent the item back since. Am i screwed by £17? I guess noone will give that back to me.

Community Member
Posts: 9,528
Registered: ‎04-09-2011

Re: Buyer wanted to return sent label, but he didn't sent the item

in reply to malibutomi

Will DPD refund you if it isn't used?

Community Member
Posts: 22
Registered: ‎24-07-2015

Re: Buyer wanted to return sent label, but he didn't sent the item

in reply to papso22

Sorry for the late reply...i bought the label through Parcel2Go, and they refunded me with no problem.