Buyer Protection Fee Woes

[tracywooo]

I see the Buyer Protection Fee  has been added to our items for sale  (not for the toys category yet).

I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus encouraging people to be dishonest,  knowing they can expect Ebay to fund their buying.

A 17.00 item becomes 18.40,   this makes the item far harder to sell or compete will other websites. So are we meant to take the hit ourselves?

[papso22]

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@fordedison wrote:

It should be refundable upon safe receipt otherwise it is just another ebay cash cow

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Have you actually looked to see what the fee covers?

[tracefree_3]

What business sellers and eBay are forgetting is like myself many private sellers, spend money made from eBay with business sellers. As I'm no longer making any money , I'm no longer buying from other sellers. If Ebay doesn't start listening to it's buyers and sellers it won't exist for much longer.

[bassy_was_here]

So right!

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[rangrangeela]

What other channels can you suggest please ? Because I don't think this fee helps anyone but ebay and also I noticed the sales have gone down to ground 

Please let me know if anoly other option to avoid eBay and give buyer a better price for a quick sale 

Thank you 

[garethw11]

What a load of drivel 

"Iit was purchased at some time in the past to serve a useful purpose and now is no longer wanted regardless of what you originally paid you are just turning it back into a bit of cash rather than disposing of it in landfill."

Uh no, anything I buy on ebay, amazon, in a shop, from my uncle, whoever has a resale value.   That may diminish over time or it may increase.  In a free market I can sell it for a loss and accept I got value, or a profit.

"the price you get is whatever bonus money you can get - after all you are not buying to resell so it has no costs."

Good grief.  I hope you don't work for any corporation or government in a financial capacity.

Personally I hope this poorly implemented buyer protection scheme encourages more competition to ebay as imho once there is more competition ebay will rot away (it already smells pretty bad now)

[dch2112011]

Your total lack of understanding defies belief, when you buy for example a television no one buys it with a view to it having a financial value after 10 years of use -  however it may fetch a few pounds for spares or for someone who cannot really afford the latest model.  

Most will end up in landfill - a few may fetch a couple of quid at the car boot or on ebay.  

You are absolutely deluded if you think that household items have any real value having been used  for the purpose they were purchased 

I suggest you look at the local facebook groups and free ads  to see what a second hand wardrobe, dishwasher, kettle, cup, mug, plate, bed, settee or chair fetches in the real world against what was originally paid.  Even those advertised as free to a good home quite often end in land fill.

I suggest you stop living in dream world and research why items have a useful lifespan and why items value are written down in value

No wonder you complain when you have no understanding of ebay and private accounts 

[davwrid0]

Very expensive if your selling something for £2 and you have to pay a flat fee of 75p that's almost a 30% charge 😮 eBay must be laughing all the way to the bank.

[bassy_was_here]

eBay have just turned into legalised robbers!
Just the same as the Government and Councils!

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[bailey662012]

Totally agree, virtually all my items (nearly 100) are between £2 and £3 plus p+p.  Everything worked just fine, never had a problem as everything sent with proof of posting which meant automatic insurance with Royal Mail of £20.00.  However, this utterley pointless fee has meant sales have now dried up, it's just been crickets.
Surely at some point the lack of sales will start impacting on Ebay and they'll have to reverse these decision, at least for low price items?

[seapost]

I wonder what buyers protection is doing to Ebay bottom line.  It is to all intents and purposes a buyers premium which  I think is definitely suffocating buying interest from people

[manwhofell2earth]

Just found the new 'dictatorship' postage option now on revising a live listing! Joy - now the only options do not even cover the insurance on most things posted with only Evri or Royal Mail options available - comments notable comments include -'time to find another selling site'  - Why 'fix' something that worked fine into a nightmare that doesn't! Now that explains why the 'extra' fees too - Finito - that does it for me + over 20 years. 

[bassy_was_here]

Totally agree with you!!!

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[sml192]

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@manwhofell2earth wrote:
 - now the only options do not even cover the insurance on most things posted with only Evri or Royal Mail options available 

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Simple Delivery provides protection against items lost or damaged in transit up to £750.

[guym486162012]

Simple it is not Free Selling it is adding to the price, for sellers and taking value from the buyer, it should be illegal.  

[jonatjonatjonat]

Pretty much every auction house in the country would be in trouble then.

if you setup a listing and say you want £20 for something, and it sells, how much do you get?

You can argue it’s not the right way to apply fees, you can argue simple listing may not actually get you a sale because promotions but…semantically, it is free to sell.

[guym486162012]

I don't sell by Auction, Only buy it now at a fair, competitive price. If
the buyer has to pay more than my asking price, it is the same as a selling
fee, I have to consider that in my pricing.Therefore I will use Ebay a lot
less from now on.

[edwardian-dreams]

It Seems vinted looked very attractive to eBay well it would seeing as it was taking away their business 

the reason things  go cheaper there is mainly in part to the buyer fees

 Vinted earn sellers get less 

but eBay earns with sellers fees so why change that in first place 

so free to sell  yes , but you won’t get as much as normal before the new “system”

free to sell at cheaper prices 

at least on vinted this was the set up from the start 

[guym486162012]

Spot on. Totally agree. In effect it is a wolf in sheep clothing here.

[maujohwai]

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@stratojedi wrote:

P.S. I'll await the 'advisers' or 'converstionalists' who clearly work for eBay to come and double-down on eBay's new model. (I truly feel sorry for you if some of you actually do work for these utter cretins - which you'll always deny of course - but we all know you actually do.)

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Well, I for one have become a 'conversationalist' simply by moaning on these forums enough, so we're not all stooges!

[fordedison]

it is of course a buyers premium in all but name !