Buyer Protection Fee Woes

[tracywooo]

I see the Buyer Protection Fee  has been added to our items for sale  (not for the toys category yet).

I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus encouraging people to be dishonest,  knowing they can expect Ebay to fund their buying.

A 17.00 item becomes 18.40,   this makes the item far harder to sell or compete will other websites. So are we meant to take the hit ourselves?

[papso22]

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@fordedison wrote:

It should be refundable upon safe receipt otherwise it is just another ebay cash cow

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Have you actually looked to see what the fee covers?