eBay

tracywooo · ‎12-02-2025

I see the Buyer Protection Fee has been added to our items for sale (not for the toys category yet).

I know that if someone opens a not-received case for an item and then rings Ebay, that Ebay will often refund them out of their own pocket. Thus encouraging people to be dishonest, knowing they can expect Ebay to fund their buying.

A 17.00 item becomes 18.40, this makes the item far harder to sell or compete will other websites. So are we meant to take the hit ourselves?

*devils.advocate* · ‎08-03-2025

As a buyer, I couldn’t care less how the end price is made up - after all, sellers had to incorporate fees of 13.22% + 30p before - at that time, did any seller show how their price was made up?

If the end price is right, that's fine - but that's all down to the seller, nobody else.

When “free fees” started, did anyone reduce their prices to reflect that saving of fees and pass that saving on to their potential buyers?

If not, more fool them - because, now, above a reasonably low starting amount, sellers would still be getting the same return and I’d actually be paying less fees.

if you don't believe me - do the sums.

Maybe buyers were OK with the previous price levels but are now put off by the higher price which is just “over the line” now?

The only thing which, to me, is a problem is if I want to buy more than one item from a seller and they can’t issue a combined invoice - eBay needs to sort that out asap.

And, anyways, there’s no need to be insulting to other posters just because they don’t hold your point of view.

kath3735_wxmjn · ‎08-03-2025

not sure about the 'self importance' but surely the whole point of a discussion forum is that people are expressing their own opinions!

kath3735_wxmjn · ‎08-03-2025

Not sure where i said i was 'fine' with the changes, i accept them which is completely different. I may be a mug but my items are still listed and still selling at the moment. I am not interested in whether someone on here is a 'long standing ebayer' or someone new to the site, their opinion is still the same as everyone elses. I may be many things but i try to make comments without resorting to personal abuse, maybe you should try it?

cobwebcottage · ‎08-03-2025

'Carry on then if you're fine with the changes - more fool you, ya mug.'

Isn't this you calling the pot kettle black then as you still have your listings for sale?

A bit weak of you to result in name calling or can't you have a discussion without slinging insults?

centenary137 · ‎08-03-2025

@sml192 wrote:
@manwhofell2earth wrote:
My brother had a good point saying - 'Well Tesco don't let you take the goods you want and then offer to pay for them 2 days later!'
If you pay Tesco with a debit or credit card then that is precisely what is happening - you receive the goods straight away but Tesco receives the funds 2 days later.

No, they do not and you've clearly never worked in the finance industry. The transaction is virtually instantaneous, especially for companies the size of Tesco etc. Smaller companies would normally do a reconciliation via their credit \ debit card terminal at the end of each day which will poll the transaction to their linked bank account as part of the reconciliation process.

The transaction may take upto 2 or 3 days to appear on the customer's credit card account. This does not mean you havent paid the business for 2 days and you have left the building with the goods and they are empty handed! Debit card transactions are virtually instantaneous transfer of funds.

In any event, when you use your card in a terminal, you'll notice a message displaying 'contacting your bank' and after entering your PIN if required, 'Transaction ok.' That signals the money has actually left your account and been credited to the receiver.

germanpostalhistorys · ‎08-03-2025

I going to stop selling on Ebay been a seller for 19 years.. I have my funds freezer any issue with buyers.. and always give a full refund even though I mostly don't get the item back so completely lose lose to me with postage and item gone. Yet now .75 on each item I sell low priced items .99 still 75p on top of each.. that means on my multi buys of 10 the buyer has to pay £7.50 buyers protection fee.. on items £9.90 sale.. extra £7.50 simply they would be mad to pay it.. total robbery by Ebay..

dch2112011 · ‎09-03-2025

I'm not sure what part of finance you have worked in but you haven't much knowledge of how card processing works - it certainly is not instant as you believe

When a credit card is used, swipe or pin - the transaction goes through several processes in the fractions of a second

The first is communication with the bank card issuer who decides whether the transaction can be authorised

The next step is communication between the merchant linked bank and the payment gateway visa etc to seek authorisation - if authorised the card issuer sends a code to complete the transaction or declines the transaction

Next the merchant bank verifies the code if approved the card holder gets a receipt for the payment.

Now here comes the slow bit - at this stage the credit card transaction will not show on the cardholders statement , nor will the payment be in the merchants bank account.

(The customer has at this stage left with the goods before the merchant has been paid - yes it's true even for the supermarket chains )

The next stage is processing which usually takes place at end of day or at set times of the day this is where the merchant sends all the receipts to the bank , the bank then sends the receipts to the payment networks

The next stage is the credit card network communicates the payment to the credit card issuer and then the card issuer deducts their fees

Next a transfer takes place of the payment balance to the merchants linked bank account but before this bank transfers the money to the merchant they deduct their fees

The last step is that once the fees have been paid the credit card company bill their customer

Until all of these steps have been completed the merchant has not been paid and the customer has not been billed

Whilst size matters in the rates and frequency of payments - the customer walks out of the shop with the goods before the merchant receives the payment !