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Seller News: May 2025

Catch up on the latest updates focusing on trust and optimisation.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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NO LONGER SELLING DUE TO SIMPLE DELIVERY

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

User avatar by • Conversationalist
  • 300115 Views
  • 6143 replies
  • 365 kudos

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

Marketplace responsibility laws

I have been asked by the U.K. treasury to help gather info for the following new laws about online market responsibility (see email below). I have several suggestions but if anyone else has any please feel free to contributeGood afternoonThank you fo...

Buyer selection issue

Hi, a buyer has bought an item of mine from a listing that says 9.99 each item and shows 8 individual items. I've messaged and no response. Do I cancel the sale or send a random item?

EBay’s prepaid label is absolute ****

Why has eBay brought in this stupid idea of having to use a prepaid payment, i have had to cancel the order and refund the buyer it’s nothing but hassle it’s not simple it’s complicated. I had to get them to ring me so I could claim a refund and then...

Refund Scammers - EBay do nothing!

So I’ve been scammed. I’m a seller. Sold an item for £185. Customer received it and said there was an issue and can he refund. I’m yes of course sorry and accepted the return. A few days later a tracked envelope arrived with a pen in it? No tracking ...

User avatar by • Contributor
  • 2486 Views
  • 28 replies
  • 3 kudos

invoices

I have been with eBay for two decades now and never have I had trouble like now. Winning bidders don't pay some say ebay not allowing them to pay others ignore my messages. I am loosing sales and fed up of the hassle that once was a fun site to sell ...

New postage policy seems a bit dodgy...

Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...

User avatar by • Contributor
  • 3325 Views
  • 69 replies
  • 14 kudos

Hi-Fi Choice June 2025 Opinion 'The day the music died'

Interesting piece by Steve Sutherland in this month's issue p.81. Sub-title is 'Steve Sutherland is staggered at the way Ebay (sic) appears to have committed commercial suicide and destroyed its online market for pre-loved hi-fi and vinyl'. The featu...

User avatar by • Engager
  • 127 Views
  • 1 replies
  • 3 kudos
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