03-04-2025 3:52 PM
Are eBay playing with business policies in accounts?
Reason for asking is, I went to change postage costs on a few items this afternoon in prearation for RM price increases. These are items which will be excluded from SD (under 100g and under £10 value)
When trying to chose the postage option and adjust prices it showed a policy which I hadn't created. Further investigation showed that 6 policies had been created without my knowledge or permission
Screenshot -
Top 6 highlighted are the policies in question, bottom 3 are policies I created.
03-04-2025 3:58 PM
I created policies for payment, returns and postage and there were some policies very similar to the ones in your policies list.
This was during the last couple of weeks. I deleted them so it just showed my 3 policies.
The only other thing I can think of is, maybe some of your listings do not have your policies in place, creating those extra entries.
03-04-2025 4:08 PM
I had this happen to me. I was constantly deleting multiple policies that I hadn't created. I also found that the Locations that I had excluded had changed as well. I resolved it by opting out of Postage policies, resetting the Exclusions & using Templates to list from.