Broken Reporting

[millcottage]

Login into eBay on desktop mode and try and generate a report on sales to date this year and keep getting a 'we ran into a problem, try again later' message.

Been like this for a few weeks now.

(it was working fine).

Anyone else getting this issue?

[marco@ebay]

Hi daewoo_uk, thanks for your reply.

I was checking for you there, and I wasn't able to replicate the issue from my end. Could you please confirm what report are you trying to download and share a screenshot of the error that you get, so I can take a further look for you?

Thank you,

Marco

[daewoo_uk]

  As you can see above

[goldenagecycles]

Thanks Marco, I think it's due to my computer. Thanks for your help, Brian

[marco@ebay]

Thanks for that daewoo_uk.

I will look into this for you, and come back to you with an update here as soon as I can.

Thank you,

Marco

[marco@ebay]

Hi daewoo_uk, thanks for your reply.

In your case in particular, it is an issue from our end. We are currently working on it, and that should be resolved soon as it being worked on as a high priority.

As soon as I get further information on this, I will post back here to let you know.

Thank you,

Marco

[daewoo_uk]

Looks just abt fixed thanks.

[marco@ebay]

Thanks for confirming, daewoo_uk. 

That's no problem, happy to help!

Have a lovely weekend ahead,

Marco

[eyewest-emporium]

Having to delete your cookies every time you want to run a report is not a solution!

I'm using Chrome and I get the download error every time.

I clear my cookies, it works.

Then of course, I have to log in again for every website I use, often with multi-factor authentication.

This is a bug. It's needs fixing.