Are people changing postage to EVRI only....

[objects-of-intrigue]

Because I have given options - royal mail and evri and every sale I am making the buyer is choosing the expensive royal mail option. Do buyers have to choose a postage option or are they all just really annoying individuals wanting to turn me into a pauper?

Why they get to choose is frankly insane as it is.

Is the sensible solution just to turn off royal mail on postage option or will this reduce my already paltry sales even further.

[jckl1957]

Buyers don't know who will deliver their package.

If you have listed with Simple Delivery, the buyer pays Ebay for postage and you use the label so no cost to you.

On your free delivery/seller pays items, buyers either choose standard tracked or express delivery - if they choose express, they have to pay extra.  If you select to only use Evri, I don't think your buyers will know.

Alternatively, you could scrap free postage and let Ebay set and collect a Simple Delivery price for every item.

This is from your listing:

Standard Tracked Delivery

Estimated between Mon, 3 Nov and Wed, 5 Nov 

Postage: Free postage

Express Tracked Delivery

Estimated between Sun, 2 Nov and Wed, 5 Nov 

 

Postage: £3.44

[objects-of-intrigue]

Thanks for the response. So are ebay are choosing the most expensive postage option?

If the buyer doesn't get to choose the sanest option is to go evri only?

[4_bathrooms]

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@objects-of-intrigue wrote:

Thanks for the response. So are ebay are choosing the most expensive postage option?

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Under Simple Delivery eBay charges a flat postage fee regardless of carrier. If you select Evri only (or Royal Mail only) eBay charges more than if both carriers had been selected. You can see the label costs here - scroll down to "courier and postage rates" then expand the first section.

[leadhills_scot]

I always choose RM over Evri as Evri only deliver to my location 3 days a week. If a seller does not offer RM I don't buy.

[objects-of-intrigue]

I posted an item today. Under postage which I had as free it said buyer chose royal mail and under that it had evri still had an option which was 56 pence cheaper. 2.94 rather than 3.50. I could theoretically have changed it to evri and got a cheaper rate. 

If the buyer doesn't choose as the previous guy said then what was stopping me from just switching?

[sml192]

If it was one of the last two items that you sold then those weren't listed with Simple Delivery.  They were listed with custom postage with Royal Mail 2nd Class as the only option to the buyer.  When you use custom postage you are still able to select from all postage options post sale but if you were to select a option other than the one selected by the buyer then you would not be honouring the listing.

[4_bathrooms]

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@objects-of-intrigue wrote:

I posted an item today. Under postage which I had as free it said buyer chose royal mail and under that it had evri still had an option which was 56 pence cheaper. 2.94 rather than 3.50. I could theoretically have changed it to evri and got a cheaper rate. 

If the buyer doesn't choose as the previous guy said then what was stopping me from just switching?

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Where Simple Delivery is concerned the choice of carrier is made by eBay; not the buyer if RM and Evri are opted-in to. If eBay has picked Royal Mail the buyer's options show "Standard Tracked Delivery" which is RM Tracked 48 or "Express Tracked Delivery" which is RM Tracked 24. Where eBay has picked Evri the buyer sees "Evri Tracked Delivery".

If you opt-out of one of the carriers you may end up paying more for the labels and in some circumstances eBay can override your choice anyway (and still charge the inflated label price).

[4_bathrooms]

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@sml192 wrote:

If it was one of the last two items that you sold then those weren't listed with Simple Delivery.  

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Well spotted; I should have checked! 

Clearly eBay guessed the item was Large Letter size or smaller and weighed less than 100g otherwise the OP could not have opted-out of using Simple Delivery. The price the OP has stated they paid for postage (£3.50) suggests it was in fact Small Parcel sized. @objects-of-intrigue - you would have been better off not opting-out of the Simple Delivery label that was offered as eBay would only have charged you £2.70.