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Active Content Chat with eBay staff 20 Apr 2017

eBay staff will address Active Content questions on the US community forum Thursday at 1pm PT (California time), which is 11pm at night London time. 

 

Are you confused about where Active Content is going? Please see this post for participation or to drop off questions:

http://community.ebay.co.uk/t5/Business-Seller-Board/Active-Content-Chat-with-eBay-staff-20-Apr-2017...

 

 

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Re: Active Content Chat with eBay staff 20 Apr 2017

in reply to shipscript

CORRECTION:  1pm California time is only  9pm London time. See you in the chat at 9 pm  tonight.

 

 

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Re: Active Content Chat with eBay staff 20 Apr 2017

[ Edited ]
in reply to shipscript

These answers should help many here who have contributed to the list of questions.

 

 

• What will happen to listings with Active Content in June?

 

In June the active content will stop rendering in eBay listings, but we will NOT be blocking/removing the listings themselves. There will just be pieces of your listing that may not function properly for your buyers. This could impact your sales and even post-sales if buyers open "not as described" cases.

 

• Will listings be later blocked or removed for Active Content?

 

There are no plans to block listings in 2017, but we're exploring plans to block in 2018. It would likely block relists and new listings, and would impact GTC listings on their 30-day renewal.

 

• How must links be changed?

 

HTML hyperlinks will work on the majority of browsers through 2017.  We encourage sellers to add the target=_blank attribute to their links to ensure that they function properly.

 

An example of a link which is defined properly:

 <a href="http://www.ebay.com" target="_blank">eBay</a>

 

An example of a link defined incorrectly:

 <a href="http://www.ebay.com">eBay</a>

 

[edited to add another example of a proper link]:

 <a target="_blank" href="http://www.ebay.com">eBay</a>

 

• What will happen to Links that are not modified to add the target attribute by June?

We are looking at a temporary solution that will work for the majority of buyer browsers. Meaning, if sellers don't do anything to their links, they will still open in a new window for most buyers for a few additional months (likely until the end of 2017). However, we still encourage sellers to add the target=_blank attribute to ensure that ALL buyers are getting a quality links experience.

Either way, links will need to be updated, so might as well do it now while you're making other changes  

 

• Will listings with bad links be blocked in 2018?

 

That is still undetermined, but the link will likely just open in the iframe versus opening in a new window. That will also be the experience in 2017, if the buyer isn't using a supported browser. 

 

• What will happen to Active Content in Custom Store pages?

Stores will not be impacted by the active content removal in 2017. We are looking at ways to apply it to stores in 2018.  

 

• Will eBay's YouTube solution be ready before June?

 

[We are] working on bringing forward a solution for Youtube video.  The solution may not be in place by June, however. 

 

• Can sellers host HTML5 videos on their own websites or must an approved hosting site be used?

 

We recently updated the content to our US  links policy page to remove approved video sites. Confirmed that you are able to self-host video content and display in HTML 5 in your listings, however, please note this will work in all browsers except Safari

 

Thanks to eBay staff for fielding our questions:

 

lolkthxbai

sandyoutlet

alan@ebay

 

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Re: Active Content Chat with eBay staff 20 Apr 2017

in reply to shipscript

Thanks for sharing, very informative.