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Community Member
Posts: 618
Registered: ‎07-02-2013

2 different postage

what would i do if someone bought 2 items with different postage like courier and large parcel. would i still need to give a discount or not

Community Member
Posts: 807
Registered: ‎30-07-2012

~Combined post

[ Edited ]
in reply to andy20678

The short answer here is no. If they have purchased the items and they paid both delivery costs, then the assumption is they are happy with this cost. 

 

I have in the past combined post and refunded the difference to the buyer. I even had buyers complaining about this! It was a real hassle. Now I don't do it. If they do not ask, and they can not manage to combine the purchase on E-bay, then I just send the items as is. 

Community Member
Posts: 10,303
Registered: ‎04-09-2011

Re: 2 different postage

in reply to andy20678

Are you going to send them as one package (presumably by courier), or two?  If you are going to send them in the same couriered package for less than the total postage paid by the buyer, then a part refund through paypal would be a sensible thing to do.  Otherwise you should send as two packages.