I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...
I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Once I purchase the postage label from eBay with Royal Mail tracked 24 or 48 as the selected postage service, what happens next? Does a postman come to collect my item without me having to do anything else? And what's the difference between tracked 2...
Have recently come accross many listings that look fake and price suggests its fake item as well bellow to what they are worth, for example Phillip Plein jacket (mirror) , seller sells for £80 but can't find real one that is exact thing + price is of...
I've had more negs and neuts in the last couple of months than I've had in the entirety of the 2020s up to now. They also seem to be for more trivial reasons. The most recent one was someone complaining I'd not communicated with them because their it...
I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...
Gone from £300-500 a week to nothing. I can see where i'm losing out and it's frustrating. Chinese sellers pretending to be in the UK offering same products as me with 75% off and ebay refuses to do anything
Hi, I've had it a few times where buyers have blatantly chosen the wrong reason for return so that they don't have to pay for the return. I have another now where they're not being so brazen (they bought the item and it's not suitable - but it clearl...
I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....