Seller News: June 2026
Your June Seller News is here
Forum Posts
Royal Mail Parcel Collect failed 2 days in a row
Hi everyone,I am an eBay seller and I've been facing a huge issue with Royal Mail Parcel Collect recently. They have failed to show up for two consecutive days now. No one came, no slip was left, and no update was made.This is seriously hurting my bu...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Excessively High Postage Charges
Hi, Has anyone noticed a trend with some sellers, in particular businesses, shops and charity sellers, charging unnecessarily high postage charges for small items, seen a few t-shirts, vests and ever bluetooth headsets where the sellers are charging ...
First time seller - Postage cancelled - Help needed
Good morning all, On Saturday, I sold my first two items on ebay. Since then I've only been having the world of issues. 2 different items paid for and have to be sent by tomorrow, I selected DPD collection for one and UPS for the other. Both were bei...
Resolved! Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
How to adjusting the delivery method after the transaction has taken place
A customer placed an order with me inc P&P. As they were in close proximity, for speed, the customer collected in person. I now cant adjust the delivery method or complete the order even though the goods have been provided. How can i close out the tr...
GSP issues to Malaysia
Hi there I have GSP enabled on an item and Malaysia is definitely enabled on that (have double checked!) but the buyer says they are not able to buy the item - they have message saying from ebay when they tried saying "the seller won't send this item...
Item arrived damaged; Seller refunded in full. How do get Global Shipping also refunded?
Hello,For my purchase, I clearly asked "please protect item to prevent damage during transit".The item was shipped via Global Shipping Program.It arrived damaged.I contacted the seller who promptly refunded the item in full, with reason "Buyer Cancel...
Has eBay glitched recently when it's showing estimated delivery dates to buyers?
I've just had a case opened against me for an item not received. The buyer bought it in the afternoon of 28th May, which was after my cut off time of 11:00am for same day dispatch, yet the estimated delivery date displayed to the buyer was 30th May -...
Simple Delivery is permanently broken in my account
I've never been able to use Simple Delivery to post anything, ever. Each time, i get the same 'Something went wrong and we were not able to generate the label' I have about 15 items I've had to post outside of Simple Delivery. I raise this to eBay an...
Sellers postage
How do i set my own postage rate & not be forced to have the £2.70 Ebay rate, as i have noticed other sellers are able to choose their own rate.
package exceeds dimensions given for simple delivery
I sold a magazine (a radio times from the 1980s), and as with all other magazines simple delivery chooses large letter (35cm x 25cm ). This has always been good as I use standard A4 envelopes. When I came to put this particular issue in an envelope, ...
Simply delivery problem - fast postage
Hi, private seller here, I want to use a faster than normal postage service, next day/48 max as I want to sell some plants that could be in poor condition after any longer period. How can I do this nowadays? Simply delivery just sent me down the cour...
Resolved! Packlink Refusing To Pay Claim - Thoughts?
I sold a Staub kitchen item for £160 and bought a DPD label through eBay Delivery/Packlink. Parcel was dropped off at a DPD Pickup Locker on 10 March 2026. Buyer opened an Item Not Received case on 17 March because tracking had not delivered/moved pr...
Do eBay use the QR/barcode number to track Royal Mail Standard 1st/2nd Class services?
**reposted from member to member support**Should Sellers add the QR/barcode number to sales dispatched using Standard Royal Mail 1st and 2nd Class service? eBay does not automatically add it when you generate a label. It is not clear if this tracking...
