Postage

US tariffs reminder and Royal Mail shipping changes

We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Postage

HiI am just checking my listing since simple delivery came into force so some things I have listed that are large letters is overpriced.Example a childs t-shirt would either be 1.55 or 1.80 depending on weight Ebay have calculated 2.70 and I don't se...

Resolved! Simple Delivery compensation

Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...

Disputed delivery item collected at a Customer Service Point

Royal Mail has reported a refunded item as being collected at a Customer Service Point!! Please advise me as to the next step please.

Deliveries

I sold an item to a customer, but he failed to tell me he was going in holiday. I sent the item and parcel force made 3 failed attempts to deliver, then returned the item to me. Am I obliged to refund the item, even though he made no reasonable attem...

Is There Going To Be An issue? Medium Parcel Sent On The Cheap

Hi all,I've sent 3 packages yesterday via Royal Mail. 2 Under SD and one of them, a big parcel under SD, which certainly qualifies for "medium parcel category". I may have, sort of... accidentally placed it in the large letter category. It got collec...

Item not delivered

I purchased a jacket last Saturday (23rd August) the seller generated the label the next day (Royal Mail) it said delivery between 27th-29th August, I’ve tracked it every day since the tracking no was provided and all its saying is ‘we are waiting fo...

No postage options.

Im unable to list items as the postage options box is just pulsing/ flashing. any ideas whats happening? Its been like that for a few days.

Simple Delivery

Hi all. Is there anybody else that is not happy with Simple Delivery. Custom Delivery worked perfectly well. Why has it been changed? No longer can we cover the cost of bags, boxes, bubble wrap etc. Come on Ebay, sort it out and revert back to custom...

Bulk Printing Error Every Time With Tracked 48

Every single time I try to buy more than one RM Tracked 48 with Collection label on the bulk dispatch screen I get all the way to the payment screen and then "Bulk Printing Error" and I have to do each parcel individually. It's been this way for year...

1 Simple Question - SHould give one simple answer

1 Simple question: Now we have Simple deliveryAnd its not fit for purpose! When are we going to have the correct postage options - so we can give the consumer the correct options regards Postage? All supposed to be done in April - its now nearly July...

Bulk Shipping Labels

Having a real issue with creating bulk shipping labels. I have reported it to eBay who said they will get tech to look into it but still the same a week later. Shows issues with address for all purchases (when there are none) and no shipping costs.Ha...

Resolved! New simple delivery postage option

I stopped selling on eBay after nearly 19 years when the postage changes came in as it just looked too complicated. But I have been sorting out at home and thought I would give it a try. On the postage option I deselected Evri as I always prefer to u...