Unable to generate a postage label

[bellarosiebooks]

Hi all eBay says service unable for postage, even though order has gone through.

order number 06-14409-10351

item id 298067384600

[**peaseblossom**]

You have seller pays > free delivery on your listing so you can buy your own postage elsewhere and apply to get a refund of the unused label here:
https://www.ebay.co.uk/claims/simple-delivery/refund/seller