eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

UK Seller News: April 2025

Stay ahead of the curve with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

IE Seller News: April 2025

Stay ahead of the curve with our latest updates.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Bladed items new restrictions...

Just need to ask if there are things being put in place to accommodate the changes? The message I got was currently only UPS provides this service and I cannot use UPS. This would mean essentially the main part of my sales will be wiped out meaning I...

Resolved! Packlink parcels

I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...

User avatar by • Contributor
  • 73949 Views
  • 57 replies
  • 11 kudos

Postage

Right is there any way of opting out of this simple delivery, way to exspensive, & just post it the old way.

Resolved! Postage Label was purchased by Buyer

My first sale today where the buyer paid for postage but I originally set my postage rate at £2.40 to include an element for "Packing", usually postage label is £2.00 (up to 250g) leaving 40p towards my padded envelope packaging costs but from the tr...

Cancellation of postage

I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...

User avatar by • Contributor
  • 255 Views
  • 8 replies
  • 0 kudos

New format - issues with postage options

When listing a new item, the postage format seems to have changed. I can now no longer add a second postage option. Also if I go in and revise an item, all the postage options are removed and I have to reset them. It’s VERY frustrating. The only time...

Postage problem.

Ebay has kindly altered my listings for used jigsaw puzzles that I have listed, I was using the custom delivery option which as I was using Royal Mail was for tracked 48 at £3.45 i then added 40p to this making it a total of £3.85 to allow for the bu...

User avatar by • Contributor
  • 176 Views
  • 4 replies
  • 0 kudos

Simple Delivery

I have started to use Simple Delivery in my listings but I am not being given the opportunity to offer free postage. It always says Buyer Pays - and I can find no way to change this. I can see no way on the seller page (or anywhere else) to offer fre...

Postage Labels

I have had several instances recently where I receive an error message when purchasing a postage label saying “the address is not covered by this service”. I’ve sent many items using eBay postage labels and have never had a problem before. Is anyone ...

Resolved! Posting labels

Hi, I'm having problems generating a posting label this morning. Is this a tec problem or is it something I'm doing wrong?

Postage

Can someone from Ebay explain to me why under Custom Postage - Domestic Postage - Add Primary Service. When I add my postage details (2nd Class Large Letter) Ebay continually delete it? I have tried lots of times but it still gets deleted. Why? When ...

Got Postage related questions? Start here:

Featured Posts

Top