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RETURN LABEL

I purchased a new phone from China - SAMSUNG FOLD 4 - OVER £500 and the front screen didn't work. Ebay have issued a refund but the seller has asked me to return it via ROYAL MAIL and they will refund the return postage when they recieve the phone. T...

User avatar by • Contributor
  • 704 Views
  • 20 replies
  • 1 kudos

Resolved! Missing payment because eBay is waiting on the wrong tracking number

Hi, I have not sold on eBay in a while. I listed a few things recently and it gave me an automatic 48 hour delivery option, which created its own tracking number.I sent the item with Royal Mail 24 hour tracked instead and printed a separate label, so...

User avatar by • Contributor
  • 29 Views
  • 2 replies
  • 0 kudos

Pre paid labels not generating

Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...

Using ebays simple delivery for watches.

Good Evening.I have been on ebay for about 20 years. I have sold a few items. So when recently I sold a watch, I was directed to ebays simple delivery. With suspicion I checked what was covered like most people would do. So, the fun began when I sent...

Can I get a refund for unused InPost labels?

I bought two InPost labels not realising I couldn't print them at the InPost locker location. Instead, I bought Royal Mail ones and, providentially, for a change, I was able to print them and consign my parcels at the Parcel Locker. So what happens w...

eBay Simple Delivery, DHL collection woes...

So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...

User avatar by • Contributor
  • 786 Views
  • 11 replies
  • 3 kudos

Fraud

Hi I recently posted some sold items almost a fortnight ago that the buyer never received, I have since seen the items (apart from confirming serial numbers) that appear to be the exact items I sold. TIA John

User avatar by • Contributor
  • 243 Views
  • 10 replies
  • 1 kudos

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 5882 Views
  • 117 replies
  • 23 kudos

untracked mail should you abolish it

untracked mail is a bad thing ,why are sellers using it so much ,the items never turn up ,then we have the time wasting refund rigmarole ,silly idea ,get rid of it?

User avatar by • Contributor
  • 99 Views
  • 3 replies
  • 1 kudos

Resolved! Simple Delivery - Not simple

I have had to cancel 2 orders recently because of Simple Delivery issues. In the first instance the buyer purchased 2 items after I agreed a discount with them. Unfortunately they didn't combine the items in their basket. This meant I had to pay for ...

Simple delivery

I have been an eBay user for a very long time with 100% rating as a seller. The Simple Delivery system is completely impractical for me to use as a seller and this will be the last sale I make using eBay. DHL do not provide an update on the day of co...

User avatar by • Member
  • 98 Views
  • 1 replies
  • 2 kudos

DHL collection. First time using

On Wednesday DHL are picking up a bulky parcel. Will they message/email/text with collection time slot? First time using them Thanks

User avatar by • Contributor
  • 25 Views
  • 0 replies
  • 1 kudos

Resolved! Return label

Been refunded seller hasn't replied with the return label it been a week what do I do?

Postage and late delivery

Sorry if this has already been covered but I’m not sure I’m doing the right thing here. I have always posted my orders with stamps and it was going fine. Small number of complaints but generally satisfactory. My seller rating was Top Rated. Recently ...

Simple Delivery Yodel Inpost

Does anyone have InPost and Yodel available to choose from? "More delivery options with Simple Delivery Drop-off options with InPost and Yodel Starting this week, private sellers will be able to drop off parcels at over 8,000 InPost lockers nationwid...

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