Seller News: August 2025
Get the latest updates for stronger protections and smoother selling.
Forum Posts
US tariffs reminder and Royal Mail shipping changes
We understand that ongoing changes regarding US tariffs may have brought uncertainty, especially for those of you who frequently sell into the US market. We’re committed to supporting you through these changes. What’s happening? The US de minimis exe...
RM48 Tracking not uploading to eBay?
Has anyone had issues with Royal Mail uploading tracking numbers for RM48 Large Letters through Click and Drop with an OBA account in the last week/10 days? Dont know if the issue is with RM or eBay - both have iffy track records on such matters.
Resolved! Trying to list an item, at (only) 100cm long it's too long for all available postage options
Item is 100cm x 40cm x 15cm but "Simple delivery" has limit of 61cm in longest dimension. Cannot find any way of using any other postage options. Some people have mentioned "advanced options" but I don't see it.Item is a 3/4 size electric guitar.Why ...
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Simple delivery
After nearly 25 years buying and selling on ebay i've been through numerous outrageous ebay changes but now Simple Delivery is the last straw.Absolutely ridiculous having to use something that you don't want to.,,,I'm off elsewhere...Thanks for nothi...
DHL/EVRI
eBay need to look at these carriers and what seems to be exclusive delivery rights to deliver items to the UK from the US. It takes between 3-4 weeks to deliver items! EVRI are really poor carriers. No customer service and trying to get answers on de...
Resolved! Return label
Been refunded seller hasn't replied with the return label it been a week what do I do?
Evri item drop off but overweight help
Hi, I dropped the item off at parcel shop and it is checked tracking and said it overweight. I went back to parcel shop took some of the weight out and put in separate parcel (paid additionally deliver) so should came under the weight and now I waiti...
ebays september postage price rises
Simple Delivery Pricing Update From 1 September sellers who opt-in to send items via Royal Mail only for the Simple Delivery programme will see the below price changes. These changes will apply to all new and existing listings. For items sold between...
Information Materials Exemption from new USA customs tariff?
Just read this on the Discogs forum, which explicitly says that Vinyl records, CDs, cassettes, and other recorded media should be exempt from any tariffs under US presidential executive order.Anyone else have any confirmation or extra details about t...
EVRI driver steals my item and places label on different package.
I had 4 items delivered from The States yesterday. 3 were OK but one, that should have contained a vintage bracelet that set me back about £150, contained a pair of womens leggings. I thought at first that the seller may have got things mixed up but ...
Simple delivery headache
For the first time this evening simple delivery has been forced upon me.i am a diligent and honest seller and normally add a small margin for packaging materials as a lot of my items require double boxing and some effort. I always use Royal Mail 48 t...
Resolved! Mistakenly put wrong address on return label
I had an old return address on my account and have mistakenly created a prepaid simple delivery label for a return with this address. I have searched and searched but cannot find any way to cancel this label. Can anyone assist?
Global shipping program
Has the global shipping program ceased to function properly i understand according to some online information that shipping to the usa due to uncertainty regarding tariffs etc has been suspended but have now had a customer unable to checkout in the N...
Simple Delivery
I've found two problems while using Simple Delivery: when you have combined postage, if you have a combination with two services, i.e., Simple & Advanced, you can't add a tracking number. OR cancel a simple postage. Seems odd you cant do a cancel OR ...
Simple Delivery price increase.
Ebay appear to have announced that from the 1st of September the price of Simple Delivery postage labels for items sent by Royal Mail will be increasing quite dramatically. However the message i read also states that this will apply to sellers who op...
