Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Packlink refund on damaged item - Evri
Evening all, After some advice please! I sold an item to the value of £900, bought the shipping label via Ebay (Not via Simple Delivery) - The buyer chose Evri as his preferred courier. I sent the item off, it was supposed to arrive yesterday, it did...
Losing money with postage
I am a private seller. I put package size up to 10 kilos, the only option simple delivery that it have tracking 1-3 days and the postage cost it is only £6.65 That amount of postage cost will make me to lose money because only a small packed with 1 d...
Resolved! Losing sales because combined postage
Has e bay stopped allowing buyers to combined postage i have a buyer who has won five items but i can't combine postage? Looks like i will be losing sales,
Zambian based usernames
I’ve just wasted two auctions for an iPhone (one BIN, one standard auction), both of which were littered with action from usernames not based on UK. They were all in Zambia. Almost exclusively the offers to my Buy It Now and then the winning bid on t...
postage labels
What happens if i generate 2 postage labels but only use 1 of them ?
Buyer Combining Items But the Postage is Wrong
Hi allSomeone's brought a couple of items and combined then. I offer free post but the problem is the postage is only coming out as £1.69! when it should be at least £2.72.The order has *relist* marked next to them as well? although the money does se...
How do I mark as dispatched
I’ve sold an item and sent myself without using a prepaid label. How do I mark as dispatched? I won’t receive my funds until I do this!
Resolved! How do I post something in a box larger than 46 x 46cm
I'm a private seller. I don't really sell on eBay much, but am looking to move some redundant items in the house on. For example, I have a chess board with brass chess pieces. It's not at all heavy, but the chess board is about 47cm x 47cm without pa...
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Refund for scanned Royal Mail Label
Hi first time seller. I bought a padded envelope label (£2.70) to post my package but it was rejected at the post office due to the package being the wrong size, forcing me to buy a small parcel label (£4.05) at the post office. After trying to conta...
Seller refusing return - Misleading sizing, damaged product
I recently purchased an expensive t-shirt from a Korean seller on eBay, who is registered as a business seller. In the item description, the seller advises buyers to order one size up, explaining that the shirt is an “Asian XL,” which they claim is e...
EBay postage
please could anyone help me as I want to post some stair carpet 27 inches wide and 15 feet long , would anyone know what would be the cheapest way to do so. Thank you .. regards Steve.
Simple Delivery
So, I'm trying to list something for the first time since the introduction of the new payment and simple delivery rules came into effect. Having created a listing and chosen simple delivery (EVRI toggle button set to exclude) the recommended size/wei...
Resolved! Simple Delivery
Hi I don't have a printer or a moble phone can i opt out of Simple Delivery. Thank you.
VAT added to postage cost after listing ended
Why has VAT been added to the postage cost after the listing ended.Before I placed a bid the postage cost shown on the listing was £9. But after paying for the item the postage cost changed to £10.80 in my orders.The VAT amount shown in my orders is ...
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