eBay Help
Postage
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: June 2025

Keep your sales momentum strong this summer with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Posting small items

Can anybody tell me how i can get standard 2nd class postage costing 87p when listing as at preseng i can only see that i hav to oay £2.70 for a large letter

Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...

Resolved! Losing sales because combined postage

Has e bay stopped allowing buyers to combined postage i have a buyer who has won five items but i can't combine postage? Looks like i will be losing sales,

User avatar by • Contributor
  • 484 Views
  • 10 replies
  • 2 kudos

Evri delivery attempted is Laughable.

Evri are saying they attempted delivery of my parcel today which i find laughable, I've been at home all day knowing my parcel was supposed to arrive. So now my parcel probably won't turn up until Mon 09. My parcel was scheduled to be delivered betwe...

BULK EDITING NOT WORKING WITH SIMPLE DELIVERY

AS so many of my live listings now have the wrong postage showing (as simple delivery upped all the prices to medium costs ) i tried bulk edit ,all are small parcel so its now £3.38 so put that in and no go so had to do the manually, ? not the best u...

Royal Mail Large Letter 1kg Limit?

Am I going crazy here? eBay allow us to buy a Tracked 24 or 48 Royal Mail large letter up to 1kg but Royal Mail’s online price guide states the limit is still 750g? I’ve been caught out with a 900g large letter hit with a surcharge. I rang Royal Mail...

Evri Parcelshop Receipt?

Just sold some earphones, and just sent them off. Took them to the local Evri parcelshop. The guy told me the system had changed. He handed me his phone, and told me I had to enter my name and email address, which I did and handed it back to him. The...

Evri and record (Vinyl) deliverfies.

Please note that Evri have confirm if they break any vinyl record they deliver it is not their responsibility and you are not due a refund. Does not matter if it is their fault at all. They can drop it, stamp on it, play football with it but you do n...

Mail

How do I obtain a refund for a postage label not used?

Cancelling pre paid postage labels

I am trying to cancel 2 prepaid labels that my buyers have purchased due to the dimensions on them being wrong. Ebay are telling me how to do it but those options aren't available when I try and actually do it?

Resolved! Simple Delivery rip-off

Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...

User avatar by • Engager
  • 2035 Views
  • 49 replies
  • 11 kudos

Challenge Royal Mail over incorrect weight charges

So this week I was my turn to get a fine and admin fee for an incorrect weight item I sent. They claimed it should have been 200g postage and not the 100g postage I put it under. The item was a solo eyeshadow size 2cmx2cmx0.7cm and weight in a small ...

postage

hi, i have made some listing's this morning, pokemon cards, so very small and very light. But my only postage option is 'up to 1 kg'. it used to have a 100g option. So now the buyer is paying 87p postage and I am having to pay £2.70 for a label. Can ...

Got Postage related questions? Start here:

Featured Posts

Top