Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Resolved! Derating due to despatch times
Anyone else having problems with eBay. Been threatened with derating due to despatch times/ delivery. Just checked and it doesn't look as if ebay recognises bank holidays for despatch times. Secondly some items have been marked when I have despatched...
Resolved! Simple Delivery compensation
Just to say that I only used once, so far so good. However, some items I sell are more than £200, and I don't I feel comfortable using just Royal Mail 24 or 28.After double checking with eBay's CS, I was told that:*Royal Mail Special Delivery isn't p...
Resolved! Postage
If a customer wishes to return an item by saying it is defective I have to pay the postage costs. But what if it is not defective as they are just saying that to avoid paying the postage themselves. Can I claim the postage back.
How do I show free delivery for a freight only parcel?
I am trying to complete a page selling a heavy item which will have to go by ParcelPost 48 when I sell it. I am a private seller.There is no option to choose Free Delivery.Can you advise me please?Many thanks.
Avoiding Simple Delivery
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this al...
Postage rates on Simple Delivery
I've been listing items using Simple delivery, but the rate for a Royal Mail parcel up to 2 kg has suddenly gone up from £3.84 to £5.15, which is ridiculous. If I chose the old method, I can send it for £3.35 with RM collecting it from my house.
Simple Delivery - no small parcel options
Just spent 30mins trying to explain to ebay that Simple Delivery - which all private sellers are going to be forced to use - isn't fit for purpose. I regularly sell shoebox size parcels, via Royal Mail, i.e. Royal Mail Small Parcel (45 x 35 x 16cm) S...
Resolved! Simple Delivery rip-off
Simple Delivery is now the default setting but it is possible to opt out of Simple Delivery by selecting "Switch to Advance Options". Why is Ebay pushing this? Simple, Ebay gets a discount on the postage and creams off some of the cost the buyer pays...
Ebay prices for Royal Mail are WRONG
I have selected posting of small items via Royal Mail based the option ebay offer (based in supplying the correct size and weight) and multiple Royal Mail post offices are rejecting them as 'UNDERPAID'. For other items they did accept, Royal Mail sen...
Where is the 2-10kg option???
This is the eBay support page for the postage weights and prices for Simple Delivery: Note the 2-10kg option at £5.21 which is great for me as it matches the Yodel price I paid for my 2-5kg parcels and improves on the prices I paid for 5-10kg parcels...
BULK EDITING NOT WORKING WITH SIMPLE DELIVERY
AS so many of my live listings now have the wrong postage showing (as simple delivery upped all the prices to medium costs ) i tried bulk edit ,all are small parcel so its now £3.38 so put that in and no go so had to do the manually, ? not the best u...
something went wrong and we are not able to generate the label
hiya all i have over 20 items waiting to get posted but when i go to press the get prepaid label or QR code buttem it comes up saying ' something went wrong and we were unable to generate the label ' has this happened to quite a few people or is it j...
Resolved! Simple delivery and remote locations
Hi. Does anyone know if simple delivery takes into account the additional charge evri make for certain locations. A buyer, who lives in Shetland, bought a jigsaw from me to be sent by evri. Normally this would cost £2.94 but I think evri charge anoth...
Resolved! postage label
i'm having an issue when i go to get an evri prepared label from items i have sold when i click the ''Get Prepaid Label and QR code'' it comes is saying ' something went wrong and we were not able to generate the label '
I only want to use Royal mail, as I have hundreds of 1st class to use. Why should E-Bay tell me how
E-bay has no right to stop me from using Royal mail. It is becoming a dictatorship selling platform.
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