11-04-2025 11:35 AM
You can't opt out of Simple Delivery after 15 April so I don't know what to do.
I always have Royal Mail not only collect my sales, but also to print my label. However, if eBay have automatically deducted the label cost, I'd have to pay for postage again when I book on the Royal Mail site for collection.
THIS ISNT GOING TO WORK EBAY, where's our freedom of choice! Are you purposely trying to discourage private sellers?
11-04-2025 11:47 AM
Kat at ebay has said:
Other options would be if you have another device (camera,tablet) that can take a picture of the QR code and bring that to the post office. Evri also offer the option to type in the code at their locations so you can set your postage preferences to Evri to get those labels. They are working on bringing in a printerless collection option.
12-04-2025 9:43 AM
You are not alone. Simple delivery was made by simpletons
14-06-2025 11:06 AM
I too have items collected and Royal Mail bring the label to me I don't have a printer or a device with QR code facility so I will be listing items for collection only if this issue cannot be resolved to accommodate those of us who are unable to take their items physically to a Post Office or have a printer /smart device which is very sad for many people
14-06-2025 11:10 AM
14-06-2025 11:13 AM
Thanks for your reply and your help, that is really useful to know and will they ( hopefully ) still bring me a label as I don't have a printer or access to one . Thanks again for taking the time to help me.
14-06-2025 11:19 AM
14-06-2025 11:24 AM
https://send.royalmail.com/collect/youritems
I went onto this link and it asks me to enter the tracking number etc on there so thank you. That's been a massive help. It's sad really all the changes as many private sellers ( I think ) use their money from sales to repurchase from other sellers on ebay but with simple delivery and funds being held onto even when it shows delivered and decent feedback left mine wasn't released for another 48 hours a couple of weeks ago even though the person was happy with their item. I just want to get my money out quicker now rather than browse and shop as I used to. Thanks for the advice I really appreciate it.
14-06-2025 6:03 PM
Were you able to ask them to bring the label with them? When Simple Delivery launched, bring the label wasn't available - they were apparently hoping to provide it the future - so I wondered if it is now. thanks
14-06-2025 6:49 PM
Hi
I haven't sold any items since I was given the advice so I haven't tried to book a collection & ask them to bring the label. As soon as I do I will let you know on here 🙂
17-08-2025 10:22 AM - edited 17-08-2025 10:27 AM
Update to simple delivery where Royal Mail collect from you but you have no printer and you need Royal Mail to bring the label.
So, I finally sold something under simple delivery and it let me
firstly book a collection on the simple delivery page for tomorrow via Royal Mail - third box along. Pretty straightforward.
Then I clicked on buy postage label in the box below that After the collection was booked
It has to be done this way around if you want them to bring the label.
Then I had an email confirmation from Royal Mail acknowledging the collection and confirming they will bring the label.
I checked the order which showed a deduction for the simple delivery postage ( all seems ok so far ) Due for colln. in the morning With a label fingers crossed.
Due for collection tomorrow and they should also be bringing the label.
Hope the update helps
17-08-2025 10:28 AM
Update to simple delivery where Royal Mail collect from you but you have no printer and you need Royal Mail to bring the label.
So, I finally sold something under simple delivery and it let me
firstly book a collection on the simple delivery page for tomorrow via Royal Mail - third box along. Pretty straightforward.
Then I clicked on buy postage label in the box below that After the collection was booked
It has to be done this way around if you want them to bring the label.
Then I had an email confirmation from Royal Mail acknowledging the collection and confirming they will bring the label.
I checked the order which showed a deduction for the simple delivery postage ( all seems ok so far ) Due for colln. in the morning With a label fingers crossed.
Due for collection tomorrow and they should also be bringing the label.
Hope the update helps
17-08-2025 5:28 PM
many thanks