Seller News: December 2025
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Forum Posts
How do I list with basic 2nd class Royal Mail postage for a few items?
I'm happy with Simple delivery for most of my items, but now I want to list a few inexpensive items with postage cost at 90p for Royal Mail 2nd Class.This option does not appear when I try to complete the listing.Would be grateful for any advice.
Why do this my all product sucsfully delivered but not show in ebay
My all order delivered but not show in ebay its veri wrong seller to much problem face from market place
Refund for cancelled label. - Ebay or Royal Mail - Deadlock
Ebay say Royal mail should deal with the refund - I have this in writing from Ebay customer servicesRoyal Mail say Ebay should deal with the refund - I have this in writing from Royal Mail customer services Where do I go from here?. Ebay took the mon...
offering free postage is not viable anymore?
I would like to hear some thoughts and maybe get some advice on this, I currently offer free postage for most of my listings to keep up with competition since a lot of sellers in the same space offer free postage. It seems to be hurting my performanc...
Changing tracking option is gone stopping me to add my own tracking
I am posting several items for the Christmas campaign, and I always offer 24h free delivery. Simple Delivery stopped time ago the postage options with Royal Mail (not sure about other carriers) and all the labels are automatically generated for 48 ho...
Royal Mail tracking not updating on ebay
I've noticed that all of a sudden none of my royal mail tracking numbers are updating on ebay and wondered if anyone else is having the same problem?? On Royal Mail they show as dropped off at the post office, etc but on ebay they've not even updated...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
eBay wrongly showing tariffs to be paid by the buyer on delivery
eBay are showing on all of our listings for the US market that the new tariff in place has to be paid by them (the buyer) on delivery, their exact wording is - "Due to US policies, import fees for this item will need to be paid to customs or the ship...
Royal mail notification on Ebay when producing a postage label - International or Domestic as well
"From 5th January, Royal Mail International Signed and Royal Mail Tracked & Signed services will no longer be available for sold items. Labels for these services will be accepted by Royal Mail until 12th January. You can continue to use Royal Mail In...
BEWARE: eBay Postage Label defaults to Small Parcel for Large Letter items
The eBay postage label system is now defaulting to Small Parcel for small, low cost items which were listed and sold with Large Letter postage. In order to get Large Letter to appear as an option, I had to click on another parcel size and then click ...
Removal ot the ability to add alternate tracking info, why?
Strange one this, but i recently sold an item worth about £350, eBay wouldnt let me change the "simple delivery" ( which is anything but simple and getting worse by the week ) to Special Delivery, instead only letting me use the default 48 hour cover...
Royal Mail did not collect
Yesterday, I suffered my first 'simple' delivery. I clicked the RH box of get prepaid lable webpage to book a RM collection, set the day and safeplace and booked ( supposedly) Had no confirmation emails . Postman came today with no knowledge of the c...
Resolved! Can’t generate prepaid postage label. HELP!
When I click the "Get Postage Label" to generate a label or QR code the below red box error shows;"It was not possible to generate the label. Something is wrong. Please try again later."Can somebody at eBay resolve this please?
Simple Delivery - insurance value
Hi, am I right in thinking that Simple Delivery insures up to £750, so there’s no need to arrange separate ‘signed for’ postage for such items? My items sold for a lot more than I was expecting so I want to make sure I’m covered if they get lost in t...
Pre paid labels not generating
Hi, i am having persistent issues with not being able to generate, i have several orders that need to be sent out tomorrow and quite frankly eBay’s responses have been useless! I am now likely to lose out on customers, good feedback and selling oppor...
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