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Resolved! Problem With customer Selecting Evri

I had a customer who could not bid on an item and I spent so much time attempting to sort this out either by fruitless chat to a robot or speaking to people in the Philipines, Germany and South Africa. Hours and hours. Eventually customer said that s...

Cancellation of postage

I used the new simple postage option that estimates the cost of postage for similar items. I received an order for a tent and when l went to print the label l noticed that the postage cost had gone up from £8 to £13.63! I was still prepared to pay th...

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Order sabotaged by advisor over 1 star rating

Hi, I don't post often because I've never really felt the need, but I am in a brand new situation and unsure what to do next. I'll supply some background context and then explain the issue as I go along. This all started when a buyer from Jersey made...

Postage details

My buyer is getting a message that I won't post to his location. We've both been on the customer service chat and got nowhere. Apparently, I have to change my postage details, but there's no way to do that. I can't send an invoice and he can't make p...

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Why I prefer to opt out of simple delivery

The problem with eBay fixing postage prices is that like many other sellers I add a small ammount to the postage to cover boxes and packaging. Everything I sell is boxed and packaged in bubble wrap which costs money.You may say, add it to the price b...

Simple Delivery and buyer request to delay postage

UK based and Private seller so simple Delivery only. I have sold an item, Evri label chosen and the buyer wants me to post in 10 days not immediately which is fine. Will the Evri label still be valid? And will Ebay be cross with me for having late po...

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First use of Simple Delivery

Ok so having read loads of posts on these boards, I wanted to try the new SD that lots of people were up in arms against, so I listed an item to see for myself. (Only used RM48 previously taken to PO).My local PO accepts Evri parcels so no difference...

problem with postage

I have both lots of postage stamps on eBay, usually more than 1 stamp. They have all been posted in 1 envelope with 1 charge. I have just tried to buy 2 stamps from a dealer at the same time and at the checkout there are 2 charges, with no way to com...

Ebay simple delivery

I have ran into a problem with eBay simple delivery the item i have sold is 5.5 Kgs in weight and eBay as given me a prepaid postage label for a parcel up to 2Kgs in weight how would i get this changed or would there be a simple fix to this issue

Resolved! Refund postage on combined order

Hi allIf my buyer pays Ebay for 'simple postage' on 2 orders and I combine them so only generate 1 QR code, what happens?Ideally the buyer gets refunded the second postage automatically. From my end I cant see a postage charge on the second order, so...

ebay? just a bunch of money grubbing crooks,

just taken off listings,closed sales,wont be using this *bleep* company again.I like to be able to discuss problems with a human being,not a brain dead ai box of wires.I will not work for a machine,that tells me,what to do,how,and when to do it.just ...

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