Seller News: December 2025
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Forum Posts
Resolved! eBay Simple Delivery, DHL collection woes...
So DHL have failed to turn up two days so far. The first day is recorded as "33 Could Not Locate" and the second day "71 Premises Closed". I've had many DHL deliveries and collections here and it's a residential address, with extremely easy access. I...
Beware Royal Mail Parcel Lockers: there's a fatal design flaw and it will waste your time.
Advertised as a convenient way to post items, they have a terrible snag which could result in the system being binned and written off at huge cost to the shareholders: you turn up and find that there are no available lockers for your item. So you hav...
Simple Delivery - Multiple Purchases major problem
I listed a series of books Individually with Simple Delivery postage set to "Seller Pays - Small Parcel (Up to 2Kg, 45 x 35 x 16 cm) - calculated by eBay at £3.38" for Each Book. The books themselves weighed between 850 g and 1250 g each. A customer ...
Good grief, it worked! RM collection and label
I sold something last night.Only picked royal mail collectionI didn't have to select any option to bring a labelPostie just turned up, gave me a labelSo it looks like it works. I would say it looks far easier to do when done on a laptop/desktop. That...
Packlink has some cost adjustments on your postage labels
Hi guys, recently we have received several emails from Packlink informing us that our packages weighed more than declared when creating the postal label. Several times we had to prove it by sending a photo of the package placed on the scale. Our last...
DHL not collecting - what to do
I have a large parcel waiting to be collected by DHL, now the third day. It was booked through simply. Dhl customer service have not replied and the buyer is now asking what is happening to his order. Am I right in thinking that I cannot use a drop o...
Please help!
I sold a set of golf irons on the 17th of November, posted them on the 19th of November. Long story short, they haven't arrived & tracking hasn't updated once since posting them. (Royal mail/Parcelforce) I sent the buyer proof of postage & tracking a...
Simple delivery
I have a serious problem with "simple delivery".I sold an item and went through "simple delivery" process with the Royal Mail.The QR code was scanned and it entered the system as "dispatched".Now a day after it was due to be delivered the tracking ha...
Resolved! Combined postage too low
Buyer has just purchased 3 items and have all been combined+ postage paid by the buyerProblem is the postage is not enough to cover total weight.Has anybody any suggestions.
Complaints about Evri, please stop using them, they may be cheap but they don't deliver
There are highs and lows for many delivery companies. Sometimes, we, as a business find one is ok for a period and then we have to move to another. Staff seems to be the key, rather unsurprisingly but we keep our options open and on many days use mul...
Buyer questions postage amount after buying
Hope someone can help.i have sold an item and now the buyer is saying the postage amount is quite high.As such i now cannot change the postage amount as they have paid .I know I could do a partial refund but this would come out of my listing price , ...
Postage options
Has the postage options changed yet again ,I get no simple delivery option or custom postage.i only get package size option ?please see photo .anyone else experiencing this issue
Simple delivery
I have been an eBay user for a very long time with 100% rating as a seller. The Simple Delivery system is completely impractical for me to use as a seller and this will be the last sale I make using eBay. DHL do not provide an update on the day of co...
Ebay holding funds for delivered items, even after feedback.
Ebay has become a sham. You are now expected to pay mutliptle postage, without any funds and wait until. EBay decide to pay you funds. I have an item that he's been delivered and positve feedback received yet days later its still showing as awaiting ...
Resolved! Something went wrong and we were not able to generate the label
Hi, I am trying to purchase royal mail postage through eBay but when I click purchase postage label I get this message "Something went wrong and we were not able to generate the label" is there a problem or am I doing something wrong?
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